Expired contract

Automated inbound telephony system

Details

Value
£209,855
Duration
5 years
Topic
Telephone switchboard services
Published
31 July 2019

Tender description

Automated inbound telephony call handling system. Awarded via Crown Commercial Services framework RM1045 Network Services Lot 4.

Timeline

  1. Completed: Award date11 July 2019
  2. Completed: Award published31 July 2019
    Current notice
  3. Completed: Contract expiry date10 July 2024

About the buyer

York and Scarborough Teaching Hospitals NHS Foundation Trust runs hospital services across York and Scarborough, buying as an NHS trust through a shared procurement function. The Trust shares this function with Hull University Teaching Hospitals and Northern Lincolnshire and Goole, its partners in the Humber and North Yorkshire Procurement Collaborative.

Over the past 5 years, most of York and Scarborough Teaching Hospitals NHS Foundation Trust's contract awards have been in repair and maintenance, health and social work and medical equipment and pharmaceuticals.

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Decision makers

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Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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