Expired contract

Software package and information systems

Details

Buyer: Conwy County Borough Council
Supplier(s): Ticketsolve
Duration: 5 years
Topic: Tickets
Published: 26 July 2019
Source: TedNotices

Tender description

Contract award. Conwy County Borough Council sought a suitable supplier to provide a fully supported cloud based box office ticketing system that is suitable for theatre and event operations. The supplier is also be required to host the box office ticketing solution via a cloud based server and also provide support and maintenance as required for the contract duration. It was key for the box office ticketing system to be user friendly with minimal down time to avoid lost sales or service provision issues and assist with improving the box office ticketing system function for the theatres, satellite box offices, ticketing agent agencies and members of the public. Contract award. Conwy County Borough Council sought a suitable supplier to provide a fully supported cloud based box office ticketing system that is suitable for theatre and event operations. The supplier is also be required to host the box office ticketing solution via a cloud based server and also provide support and maintenance as required for the contract duration. It was key for the box office ticketing system to be user friendly with minimal down time to avoid lost sales or service provision issues and assist with improving the box office ticketing system function for the theatres, satellite box offices, ticketing agent agencies and members of the public.

Timeline

Completed: Award date15 July 2019
Completed: Award published26 July 2019
Current notice
Completed: Contract expiry date18 June 2024

About the buyer

Conwy County Borough Council is the local authority for the county of Conwy in North Wales, based at Bodlondeb in Llandudno. Suppliers register on Sell2Wales and eTenderWales for the council's tender opportunities. Larger contracts also appear on Find a Tender. Construction and infrastructure projects are procured jointly with Denbighshire, Flintshire, Wrexham, Gwynedd and Anglesey through the North Wales Construction Framework, led by Denbighshire County Council. Small and medium-sized suppliers can get tendering advice from the Welsh Government's supplier development service. The Head of Audit and Procurement Service oversees the council's contracting activity.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Conwy County Borough Council's contract awards have been in transport equipment, construction work and architectural and engineering services.

Relevant CPV codes

22459000 · Tickets
48000000 · Software package and information systems
48100000 · Industry specific software package
48800000 · Information systems and servers

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@conwy-county-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@conwy-county-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@conwy-county-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@conwy-county-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@conwy-county-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@conwy-county-borough-council.gov