Domestic Abuse Support Services (excluding accommodation)

Tender description

Sheffield City Council would like to purchase an outcome focused citywide Domestic Abuse Support service (excluding accommodation or floating support) for all victims of domestic abuse aged 16 upwards. With a budget of around of £1 million per annum and a five year contract period, the service will implement a new model of domestic abuse support in Sheffield; moving from two separate services providing high risk IDVA support and an outreach medium and standard risk service to one streamlined end to end service for all victims of all forms of domestic abuse. The provider will work closely with the commissioner to produce and implement a two year action plan which addresses each area of service delivery :- 1. IDVA representation at MARAC for high risk victims, advocacy and case management of high risk cases. 2. Outreach support including the provision of both structured one to one and structured group support using a recognised model. 3. A citywide domestic abuse helpline for victims, concerned family and friends and professionals and contacting victims of reported police incidents to offer support and safety advice. 4. A programme of domestic abuse training courses for professionals. 5. Briefings at GP surgeries and other targeted health referrers. Work with GP practices to implement routine enquiry and provide a delivery model for working with health care providers. 6. Support through the Criminal Justice System including to victims at the Sheffield Domestic Abuse Cluster Court. 7. A citywide Sanctuary Scheme. 8. Representation in the Children's Safeguarding hub and work with children's services to offer support to the whole family including identifying the needs of the children. 9. Support to victims where the perpetrator is attending a perpetrator programme. 10. Enable service users to access support longer term through a range of options which may include a drop in facility, advice services, peer support groups and formal step down support. Partnership working, service user engagement and the use of volunteers are imperative to successful implementation.