Training services

Tender description

The requirement is to provide training resource for United Utilities (UU) Projects where business as usual (BAU) resource or alternative internal resource is unavailable. Lot 1: Systems and Digital Design/Delivery; Lot 2:Generic Training Design and Delivery. The scope and specification for Lot 1 primarily consists of: — system training: this requirement is in relation to new IT systems that UU are implementing or upgrades to existing systems currently installed. There may be a requirement to work with a third party to design and deliver the system based training or alternatively a requirement to deliver without design involvement and vice versa, — provide digital content: in accordance with UU Branding Guidelines and digital design guidelines the requirement is to use the various digital design tools including Articulate Storyline 2 (or equivalent). The scope and specification for Lot 2 primarily consists of the need to provide project design and delivery where the business change relates to process, system, behavioural or cultural change and there is a requirement for soft skills design and delivery or a more facilitative approach to training delivery.