Awarded contract

Training services

Details

Supplier(s)
Premier IT Group Ltd, Floatdene Training Ltd, QA Ltd.
Value
£10,000,000
Duration
8 years
Topic
Personnel-training services
Published
10 April 2019

Tender description

The requirement is to provide training resource for United Utilities (UU) Projects where business as usual (BAU) resource or alternative internal resource is unavailable. Lot 1: Systems and Digital Design/Delivery; Lot 2:Generic Training Design and Delivery. The scope and specification for Lot 1 primarily consists of: — system training: this requirement is in relation to new IT systems that UU are implementing or upgrades to existing systems currently installed. There may be a requirement to work with a third party to design and deliver the system based training or alternatively a requirement to deliver without design involvement and vice versa, — provide digital content: in accordance with UU Branding Guidelines and digital design guidelines the requirement is to use the various digital design tools including Articulate Storyline 2 (or equivalent). The scope and specification for Lot 2 primarily consists of the need to provide project design and delivery where the business change relates to process, system, behavioural or cultural change and there is a requirement for soft skills design and delivery or a more facilitative approach to training delivery.

Timeline

  1. Completed: Award date5 April 2019
  2. Completed: Award published10 April 2019
    Current notice
  3. Next: Contract expiry date22 February 2027in 5 months

About the buyer

United Utilities Water Ltd is the regulated water and wastewater utility for the North West of England, and buys through its own commercial department. Contract notices are advertised through the Central Digital Platform. Suppliers list themselves on the Achilles Utilities Vendor Database to be found for opportunities outside formal notices. Procurement runs under the Procurement Act 2023, the regime introduced in February 2025 for regulated utilities. Category managers within the commercial department oversee markets such as construction and engineering. Large infrastructure schemes, including the Haweswater Aqueduct Resilience Programme, go to tender as multi-party contracts.

£434bn was the total UK public sector procurement spend in FY 2025/26.

Over the past 5 years, most of United Utilities Water Ltd's contract awards have been in architectural and engineering services, IT services and waste, cleaning and environmental services.

Relevant CPV codes

  • 79632000 · Personnel-training services
  • 80500000 · Training services

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