Call centre
Details
- Supplier(s)
- Delta Wellbeing
- Value
- £2,631,237
- Duration
- 5 years
- Topic
- Call centre
- Published
- 5 December 2018
- Source
- TedNotices
Tender description
Provision of a telecare and out of hours call monitoring service. Wrexham County Borough Council is seeking to appoint a provider of telecare services for their county-wide service and an “Out of Hours” call monitoring service for a number of Council departments. An external delivery partner (TSA Accredited) currently delivers the service and the current contract is due for renewal from 1.12.2018.
Timeline
- Completed: Award date1 October 2018
- Completed: Award published5 December 2018Current notice
- Completed: Contract expiry date30 November 2023
About the buyer
Wrexham County Borough Council is a local authority in north Wales, buying through its own corporate procurement team. Suppliers can contact the procurement team directly by email to ask about upcoming opportunities.
A procurement pipeline sets out the council's anticipated contract opportunities for the next 18 months.
Over the past 5 years, most of Wrexham County Borough Council's contract awards have been in construction work, health and social work and transport equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@wrexham-county-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@wrexham-county-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@wrexham-county-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@wrexham-county-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@wrexham-county-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@wrexham-county-borough-council.gov |
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