Education and training services

Tender description

The Contracting Authority (on behalf of itself and Kirklees Neighbourhood Housing (“KNH”) wishes to set up a Dynamic Purchasing System (DPS) for the provision of learning (which includes but is not limited to classroom learning/e-learning) which falls under the remit of our internal training provision (the services). We anticipate 5 (five) categories to be run under this DPS: — Category 1: Management Development, — Category 2: Personal Skills, — Category 3: Coaching, — Category 4: Outplacement Support, — Category 5: Ad-Hoc Training Requirements. This area focuses on working on the skills of existing managers and staff who are new to the role of management. Some of the courses which we anticipate (but are not strictly limited to) tendering under this category of the DPS are: — introduction to management; — managing performance; — assertiveness skills; — influencing and negotiating skills and — project management skills. Economic operators for this category must have either a management qualification or evidence their experience of working at this level. This area focuses on developing the skills of the general workforce in areas identified by themselves and/ or their line managers. Some of the courses which we anticipate (but are not strictly limited to) tendering under this category of the DPS are: — business writing skills; — how to handle difficult people and situations; — personal resilience skills and — customer service skills. This area focuses on supporting the organisation to maintain and build on its already established coaching culture. Some of the courses which we anticipate (but are not strictly limited to) tendering under this category of the DPS are: — coaching as a leadership style and follow up CPD, — coaching CPD for Internal Coaching Pool and — coaching group supervision for Internal coaching pool. Economic operators for this category must provide a range of coaching qualifications, have a coaching qualification at level 7 or above and be a member of a recognised coaching association e.g. EMCC, ICF. This area focuses on supporting staff who are looking to move on from the organisation. Some of the courses which we anticipate (but are not strictly limited to) tendering under this category of the DPS are: — getting the next steps right – outplacement support and — senior management outplacement support. As the Contracting Authority evolves, we may need to procure training for internal staff which does not sit unambiguously under any of the Categories 1 - 4. In this instance we will issue a further competition under this category 5 which will invite all economic operators on the DPS, regardless of their category preferences, the option to take part.