Hosted Skype for Business Unified Communications, Contact Centre and SIP Trunks (RM1045)
Details
- Supplier(s)
- Gamma Telecom LTD
- Value
- £688,719
- Duration
- 5 years
- Published
- 19 September 2018
- Source
- uk:procontracts
Tender description
To carry out the design, implementation, training and project management for the implementation of the new Skype for Business Unified Communications system, a natively integrated contact centre and SIP connectivity The expectation is that the hosted solution will: Provide an affordable replacement for the ageing and end-of-life Alcatel system; Support mobile and flexible working by bringing together telephony, video conferencing and instant messaging; Provide functionality that moves with the user – accessible via a laptop, desktop, tablet or smart phone; Reduce the need for travel through the introduction of video conferencing and collaboration, resulting in reduced travel costs; Meet the future needs of FHDC by being agile, flexible and scalable, to meet changing business needs over the coming years; Allow federation and collaboration with other district and county councils, partner agencies and suppliers. Keywords: Telecommunication, Intergrated Services, Sykpe for Business, SIP Trunks, Network Services, Contact Centre
Timeline
- Completed: Award published19 September 2018Current notice
- Completed: Award date19 September 2018
- Completed: Contract expiry date3 November 2023
About the buyer
Folkestone and Hythe District Council is a local authority covering the Kent coast, procuring goods, works and services for the district. Smaller purchases go through direct written quotes, while larger contracts move to open competitive tender. Governance for purchasing sits in Part 10 of the council's constitution.
Over the past 5 years, most of Folkestone and Hythe District Council's contract awards have been in construction work, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@folkestone-and-hythe-district-council.gov |
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