Expired contract

Freedom Pass and other Transport and Mobility Managed Services

Details

Value
£700,000
Duration
8 years
Topic
Administrative services for business operations
Published
27 April 2018

Tender description

London Councils invites Tenders for the provision of a managed service to support the operation andadministration of the Freedom Pass scheme and other transport and mobility services including Taxicard.Detailed requirements for the system and hosted service are set out in the tendering documents. The specification for this contract is split into four services areas; 1. Application processing, data capture and data management, 2. Card production and dispatch, 3. Customer service centre, and, 4. Call down services in areas 1, 2, and 3 for other London Councils’ transport and mobility schemes. The Contract Period is for an initial period of five years, starting in October 2017, with an option, at LondonCouncils’ discretion, to extend the initial period by yearly periods not exceeding two years in aggregate.

Timeline

  1. Completed: Award date23 March 2017
  2. Completed: Award published27 April 2018
    Current notice
  3. Completed: Contract expiry date30 September 2024

About the buyer

London Councils is the cross-party organisation for London local government, covering all 32 boroughs and the City of London. Most pan-London commissioning runs through a grants scheme set up under Section 48 of the Local Government Act 1985. The Leaders' Committee sets the funding strategy, policies and priorities for that scheme. The Grants Committee, made up of borough and City of London representatives, decides individual commissions. Most projects are delivered by partnerships led by a funded lead partner.

Over the past 5 years, most of London Councils's contract awards have been in business services, research and development and IT services.

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Decision makers

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