Income Management Solution
Details
- Supplier(s)
- Capita Business Services Ltd
- Value
- £151,378
- Duration
- 7 years
- Topic
- Software package and information systems
- Published
- 10 November 2017
- Source
- ContractsFinder
Tender description
Norfolk County Council procured an Income Management Solution for its Exchequer Services team, calling off the Crown Commercial Service Framework Agreement RM1059. The modules purchased are: - Income management solution - Online payments - Call assisted telephone payments
Timeline
- Completed: Award date29 August 2017
- Completed: Award published10 November 2017Current notice
- Completed: Contract expiry date1 October 2024
About the buyer
Norfolk County Council runs local government services across Norfolk and buys as a local authority open to suppliers of every size. Suppliers register an account on In-Tend, the council's electronic tendering system. Each opportunity carries a PIN that suppliers use to express interest before bidding. Larger opportunities are advertised nationally on Find a Tender, with smaller notices published on Contracts Finder. Many goods and services are bought through framework agreements run by the Crown Commercial Service and ESPO. Suppliers can also apply directly to those framework agreements alongside the council's own tenders.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Norfolk County Council's contract awards have been in health and social work, transport services and construction work.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@norfolk-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@norfolk-county-council.gov |
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