Computer support and consultancy services

Tender description

The contract delivers a strategic partner to deliver a managed service for Oracle Campus Solutions. This approach will deliver a support model which: — Eliminates as far as is possible the need to own both hardware and the supporting operating system environments — i.e. reduces the need for capital to near zero. — Provides a more scalable platform — the ability to throttle capacity up and down, as the business demand changes. — Gives the business a clear and transparent cost model of providing the core platform. — Gains from economies of scale by sharing infrastructure resources and new technologies, better than we are able to do for ourselves. — Provides a more responsive DR capability with a shorter recovery to operation time (RTO). — The ability to leverage partner resources as required. — Delivers development and configuration capability of the required skill level. — Positions the University to leverage that platform going forward. The contract delivers a strategic partner to deliver a managed service for Oracle Campus Solutions. This approach will deliver a support model which: — Eliminates as far as is possible the need to own both hardware and the supporting operating system environments — i.e. reduces the need for capital to near zero. — Provides a more scalable platform — the ability to throttle capacity up and down, as the business demand changes. — Gives the business a clear and transparent cost model of providing the core platform. — Gains from economies of scale by sharing infrastructure resources and new technologies, better than we are able to do for ourselves. — Provides a more responsive DR capability with a shorter recovery to operation time (RTO). — The ability to leverage partner resources as required. — Delivers development and configuration capability of the required skill level. — Positions the University to leverage that platform going forward.