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Awarded contract

Published

PHW-ITT-56862 - Provision of a Call Centre Handling and Triage Function

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Buyer

NHS Wales - Shared Services Partnership

Close date

2024-08-15

Description

The Health Protection Department in Public Health Wales (PHW) provides a 24/7 specialist service for professionals seeking guidance, advice and management of communicable diseases. We are seeking to outsource our out-of-hours call handling and triage service. This will cover weekdays from 17:00 to 09:00 and 24/7 on weekends and bank holidays.

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Chair

Chairman

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Managing Director

Chief Officer

Redacted

redacted@redacted.co.uk

+44 01234 567 890

Medical Director

Top Level Director

Redacted

redacted@redacted.co.uk

+44 01234 567 890

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CPV Codes

79511000 - Telephone operator services
64214200 - Telephone switchboard services
79510000 - Telephone-answering services
64214000 - Dedicated-business telephone network services

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