AI Whatsapp Tool for Unpaid Carers
Details
- Supplier(s)
- CC2i Ltd
- Value
- £134,400
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 21 May 2026
- Source
- uk:contracts_finder
Tender description
Gloucestershire County Council has awarded contract for 'A chat assistant, harnessing the power of artificial Intelligence (AI) to enable people to navigate, access and 'have a conversation with' social care information, advice, guidance and processes. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app).' This contract has been let for a period of 2 years with an option to extend for a further 1 year.
Timeline
- Completed: Award date1 April 2026
- Completed: Award published21 May 2026Current notice
- Next: Contract expiry date31 March 2028in 18 months
About the buyer
Gloucestershire County Council is the county's local authority and buys goods, services and works under its own Contract Procedure Rules and the Procurement Act 2023. Frameworks are used where the rules permit, including national, collaborative and locally established agreements.
Over the past 5 years, most of Gloucestershire County Council's contract awards have been in transport services, health and social work and IT services.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@gloucestershire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@gloucestershire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@gloucestershire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@gloucestershire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@gloucestershire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@gloucestershire-county-council.gov |
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