NCSE Online Cloud Based Helpdesk Ticketing System
Details
- Value
- €1,350,000
- Topic
- Software package and information systems
- Published
- 22 May 2024
- Submission
- 24 June 2024
- Source
- ie:e_tenders
Tender description
The National Council for Special Education (NCSE) invites tenders for an online cloud based Helpdesk Ticketing System that can be configured to process support requests to the NCSE from schools. The NCSE wish to launch this system by the end of August 2024 subject to negotiation with the preferred supplier in line with a good ticketing system being ready for launch.
Timeline
- Completed: Tender published22 May 2024Current notice
- Completed: Submission date24 June 2024
About the buyer
National Council for Special Education is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48100000 · Industry specific software package
- 48612000 · Database-management system
- 72000000 · IT services: consulting, software development, Internet and support
- 72200000 · Software programming and consultancy services
- 72250000 · System and support services
- 72253000 · Helpdesk and support services
- 72253100 · Helpdesk services
- 72313000 · Data capture services
- 72314000 · Data collection and collation services
- 72316000 · Data analysis services
- 72317000 · Data storage services
- 72318000 · Data transmission services
- 72322000 · Data management services
- 72600000 · Computer support and consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@national-council-for-special-education.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@national-council-for-special-education.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@national-council-for-special-education.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@national-council-for-special-education.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@national-council-for-special-education.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@national-council-for-special-education.gov |
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