Collection Agency Tenders and Contracts

Collection agency tenders are public sector contracts to recover unpaid debt on behalf of a buyer, such as council tax, business rates, NHS invoices or overpaid benefits. Buyers let the work as a debt collection or enforcement agent contract rather than a straight financial service.

Stotles brings together collection agency tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.

If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. Debt collection and enforcement agent services are often called off from national frameworks run by the Government Commercial Agency and regional buying organisations.

Collection agency tenders are scored on collection rates, treatment of vulnerable customers, compliance and complaints handling, reporting and commission rates. Contracts are often split into lots by stage, so agencies can bid for the stages they specialise in.

Debt collection agencies must be authorised by the Financial Conduct Authority for regulated debts, and enforcement agents must be certificated under the Taking Control of Goods regime. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar contracts at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.

Local councils, NHS trusts, universities, housing associations and utility companies all run these contracts. Government bodies also use them for large-scale debt recovery.

Read revenue and debt recovery strategies, council tax and business rates collection reviews, framework renewal dates and expiry dates for existing agency contracts, which show work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.

Collection agency notices carry 79940000 (Collection agency services).