Customer experience

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2,318 results matching, customer experience

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Closed tender, closed 2 August 2018Published 3 July 2018
Reception services
University of PlymouthLibrary management services
£80,000
Closed tender, closed 1 August 2018Published 27 June 2018
Graphic design services
National Transport AuthorityGraphic design services
Value not stated
Closed tender, closed 10 July 2018Published 26 June 2018
SOG-P&R-RFQ-Revenue Service Business Analysis Resource
States of GuernseyEducation and training services
Value not stated
Stale Pre-tenderPublished 21 June 2018
Library management system
Essex County CouncilLibrary software package
Value not stated
Stale Pre-tenderPublished 21 June 2018
Library management system
Essex County CouncilLibrary software package
Value not stated
Stale Pre-tenderPublished 21 June 2018
Building and facilities management services
City of Doncaster CouncilBuilding and facilities management services
Value not stated
Stale Pre-tenderPublished 21 June 2018
Library management system
Essex County CouncilLibrary management system
Value not stated
Stale Pre-tender, closed 19 September 2018Published 19 June 2018
London Bridge Kiosk
Transport for LondonBuilding construction work
£120,000
Closed tender, closed 29 June 2018Published 16 June 2018
Pre Tender Market testing: Customer Views
Plus Dane Housing LimitedCustomer survey services
Value not stated
Stale Pre-tenderPublished 14 June 2018
Information technology services
East Renfrewshire CouncilContent management software package
£350,000
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Stale Pre-tenderPublished 13 June 2018
Customer survey services
Plus Dane Housing LimitedCustomer survey services
Value not stated
Expired contract, expired 30 September 2018Published 11 June 2018
Understanding Customer Behaviours During Participation of the Trial of Help to Save
HM Revenue & Customs (HMRC)Supplier(s) TNS UK Ltd (trading as TNS BMRB)Research and development services and related consultancy servicesAwarded 20 April 2018
£43,200
Expired contract, expired 21 March 2022Published 8 June 2018
Online Web forms
Wirral Metropolitan Borough CouncilSupplier(s) Granicus-Firmstep LtdAwarded 8 June 2018
£426,800
Closed tender, closed 20 July 2018Published 5 June 2018
Civil engineering consultancy services
Transport ScotlandHighways consultancy services
£2,000,000
Closed tender, closed 21 June 2018Published 24 May 2018
Research Partners Framework
Financial Services Compensation SchemeMarket research services
£3,000,000
Expired contract, expired 1 April 2023Published 24 May 2018
End-to-End Claims Handling Service
Financial Services Compensation SchemeSupplier(s) Capita Business Services LtdFinancial and insurance servicesAwarded 17 January 2018
£68,100,000
Expired contract, expired 20 April 2018Published 22 May 2018
Customer experience research
Met OfficeSupplier(s) Jigsaw Research LtdMarket research servicesAwarded 12 February 2018
£15,000
Closed tender, closed 21 June 2018Published 21 May 2018
Market research services
Financial Services Compensation SchemeMarket research services
£3,000,000
Expired contract, expired 14 January 2023Published 21 May 2018
Financial and insurance services
Financial Services Compensation SchemeSupplier(s) Capita Business Services LtdCustomer-care servicesAwarded 10 May 2018
£68,100,000
Closed tender, closed 8 June 2018Published 21 May 2018
Pre Market Engagement for a Regulatory Services Solution
East Riding of Yorkshire CouncilSoftware package and information systems
Value not stated

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Network Rail
36
£1.6bn
Department For Work and Pensions (DWP)
35
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Sandwell Metropolitan Borough Council
27
£610.9k
Home Office
25
£4.7bn
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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Reception services

Graphic design services

SOG-P&R-RFQ-Revenue Service Business Analysis Resource

Library management system

Library management system

Building and facilities management services

Library management system

London Bridge Kiosk

Pre Tender Market testing: Customer Views

Information technology services

Customer survey services

Understanding Customer Behaviours During Participation of the Trial of Help to Save

Online Web forms

Civil engineering consultancy services

Research Partners Framework

End-to-End Claims Handling Service