Customer experience

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2,320 results matching, customer experience

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Awarded contractPublished 18 December 2018
Visual Identity Services
University College Cork (UCC)Supplier(s) DynamoMiscellaneous business and business-related services
Value not stated
Closed tender, closed 28 December 2018Published 14 December 2018
IT Infrastructure Programme - Programme Discovery Phase
The Charity Commission For England And Wales
£200,000
Closed tender, closed 1 February 2019Published 14 December 2018
Information systems and servers
Milton Keynes CouncilInformation systems and servers
£745,000
Closed tender, closed 28 December 2018Published 14 December 2018
IT Infrastructure Programme - Programme Discovery Phase
The Charity Commission For England And Wales
£300,000
Closed tender, closed 28 December 2018Published 14 December 2018
Web Services and Digital Products Project - Business Analyst Services
Defence Business Services, Ministry of Defence, Government Digital Service
Value not stated
Awarded contractPublished 13 December 2018
Passenger information system
TranslinkSupplier(s) Mentz Datenverarbeitung GMBHPassenger information systemAwarded 5 December 2018
Value not stated
Expired contract, expired 18 January 2019Published 11 December 2018
Customer Experience Services
Crown Commercial ServiceSupplier(s) Peopletoo LtdInformation systems or technology strategic review and planning servicesAwarded 19 October 2018
£253,550
Closed tender, closed 24 December 2018Published 9 December 2018
Communication and multimedia software package
Golding Homes LtdTelecommunications services
£500,000
Closed tender, closed 15 January 2019Published 7 December 2018
Software package and information systems
University of AberdeenHelpdesk and support services
Value not stated
Closed tender, closed 16 December 2018Published 7 December 2018
Hamworthy Park Paddling Pool
Borough of PooleConstruction work for swimming pool
£249,000
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Closed tender, closed 21 December 2018Published 7 December 2018
Digital capability consultation
National Savings and InvestmentsFinancial consultancy, financial transaction processing and clearing-house services
£40,000
Expired contract, expired 31 May 2020Published 5 December 2018
Digital Platform
Corby Borough CouncilSupplier(s) Granicus-Firmstep LtdSoftware package and information systemsAwarded 25 May 2018
£94,408
Closed tender, closed 19 December 2018Published 5 December 2018
Extending Track a Repair to support contact centre agents
London Borough of Hackney
£50,000
Closed tender, closed 31 January 2019Published 5 December 2018
Telecommunications services
Crown Commercial ServiceHelpdesk services
£5,000,000,000
Awarded contractPublished 5 December 2018
Agent Portal / HGNT
Post Office LtdSupplier(s) Cognizant Worldwide LimitedAwarded 5 December 2018
£150,000
Awarded contractPublished 3 December 2018
IT services: consulting, software development, Internet and support
Merseyrail Electrics 2002 LtdDevelopment of transaction processing and custom software
Value not stated
Closed tender, closed 31 December 2018Published 28 November 2018
IT services: consulting, software development, Internet and support
London North Eastern Railway LimitedIT services: consulting, software development, Internet and support
£2,300,000
Closed tender, closed 4 January 2019Published 27 November 2018
Marketing Assets System
Durham UniversityDocument creation, drawing, imaging, scheduling and productivity software package
£150,000
Awarded contractPublished 26 November 2018
IT services: consulting, software development, Internet and support
London North Eastern Railway LimitedIT services: consulting, software development, Internet and support
Value not stated
Awarded contractPublished 22 November 2018
The Provision of Business Process & Customer Support Services
Fáilte Ireland-National Tourism Development AuthorityBusiness and management consultancy and related services
Value not stated

Top buyers

Buyers ranked by total contract award volume for customer experience.

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BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Network Rail
36
£1.6bn
Department For Work and Pensions (DWP)
35
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
27
£610.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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Visual Identity Services

IT Infrastructure Programme - Programme Discovery Phase

Information systems and servers

IT Infrastructure Programme - Programme Discovery Phase

Web Services and Digital Products Project - Business Analyst Services

Passenger information system