Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

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2,320 results matching, customer experience

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Expired contract, expired 30 April 2021Published 4 August 2020
1-1087 Developing customer focused variable message signs legends to accompany variable speed limits
National Highways LimitedSupplier(s) WSP UK LimitedResearch and development services and related consultancy servicesAwarded 28 July 2020
£46,405.95
Closed tender, closed 15 July 2020Published 4 August 2020
1-1087 Developing customer focused variable message signs legends to accompany variable speed limits
National Highways LimitedResearch and development services and related consultancy services
£46,405
Awarded contractPublished 3 August 2020
ITS201396-009 SEND Funding Solution
Leeds City CouncilSupplier(s) STCS LimitedAwarded 3 August 2020
£127,560
Expired contract, expired 31 July 2022Published 1 August 2020
Firmstep Customer Experience Platform
London Borough of Waltham ForestSupplier(s) Granicus-Firmstep LtdAwarded 1 August 2020
£751,986
Closed tender, closed 26 August 2020Published 30 July 2020
Customer Experience Tracking Study
Ordnance SurveyMarket research services
£315,000
Awarded contractPublished 29 July 2020
Mobile-telephone services
National Transport AuthoritySupplier(s) Vix Technology (UK) LtdApplication service providersAwarded 17 April 2020
€5,500,000
Closed tender, closed 1 September 2020Published 29 July 2020
IT services: consulting, software development, Internet and support
London Borough of CroydonIT services: consulting, software development, Internet and support
Value not stated
Closed tender, closed 1 September 2020Published 29 July 2020
804/2019 Parking ICT Case Management System & ANPR Cameras Procurement
London Borough of CroydonIT services: consulting, software development, Internet and support
Value not stated
Closed tender, closed 26 August 2020Published 27 July 2020
Market research services
Ordnance SurveyMarket research services
£315,000
Closed tender, closed 31 August 2020Published 24 July 2020
IT services: consulting, software development, Internet and support
Milton Keynes CouncilInternet development services
Value not stated
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Closed tender, closed 6 August 2020Published 23 July 2020
Salesforce CRM Development - Statement of Work
Nuclear Decommissioning Authority (NDA), Committee on Radioactive Waste Management
£37,500
Closed tender, closed 6 August 2020Published 23 July 2020
Salesforce CRM Development - Statement of Work
Nuclear Decommissioning Authority (NDA), Committee on Radioactive Waste Management
£40,000
Expired contract, expired 31 July 2021Published 22 July 2020
1-1136 Smart Roads Design - Improving safety and customer experience
National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedResearch and development services and related consultancy servicesAwarded 22 July 2020
£199,937.65
Stale Pre-tenderPublished 22 July 2020
Business and management consultancy services
Walsall Metropolitan Borough CouncilBusiness services: law, marketing, consulting, recruitment, printing and security
£4,000,000
Closed tender, closed 19 August 2020Published 21 July 2020
Recruitment services
Yorkshire Water Services LtdRecruitment services
Value not stated
Closed tender, closed 31 July 2020Published 17 July 2020
Scope, development, delivery and support of Customer Service Self-Service web based Portal
NHS Property Services Ltd
£750,000
Closed tender, closed 31 July 2020Published 17 July 2020
Scope, development, delivery and support of Customer Service Self-Service web based Portal
NHS Property Services Ltd
£415,000
Closed tender, closed 19 August 2020Published 8 July 2020
Construction work for water projects
Scottish WaterWorks related to water-distribution pipelines
£528,320,000
Awarded contractPublished 3 July 2020
Car park management services
Bracknell Forest CouncilSupplier(s) Marston (Holdings) LtdCar park management servicesAwarded 9 June 2020
Value not stated
Closed tender, closed 20 July 2020Published 3 July 2020
Contact management software package
Thames Water Utilities LimitedContact management software package
£5,000,000

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Network Rail
36
£1.6bn
Department For Work and Pensions (DWP)
35
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
27
£610.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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1-1087 Developing customer focused variable message signs legends to accompany variable speed limits

1-1087 Developing customer focused variable message signs legends to accompany variable speed limits

ITS201396-009 SEND Funding Solution

Firmstep Customer Experience Platform