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Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

2,320 results matching, customer experience

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  • Stale Pre-tenderPublished 13 October 2021

    Market engagement on rail Passenger Service Contracts

    Department for Transport (DFT)Public transport services by railways

  • Stale Pre-tenderPublished 12 October 2021

    Customer Identity & Access Management (CIAM) Non-Call for Competition - Request for Information (RFI)

    National Grid Electricity System Operator LtdIT services: consulting, software development, Internet and support

  • Expired contractPublished 12 October 2021

    DHSC MQS R - T&T and Customer Experience HEO (CB)

    Department of Health and Social CareSupplier(s) Allen LaneSupply services of personnel including temporary staffAwarded 11 October 2021

    £21,840

  • Closed tenderPublished 8 October 2021

    ITIP0210 – Single View of the Customer

    National Highways Limited

    £4,350,000

  • Awarded contractPublished 5 October 2021

    Designing The Business Gateway Service To Meet Future Needs

    Convention of Scottish Local Authorities (COSLA)Supplier(s) Hellon Ltd.Business development consultancy servicesAwarded 13 September 2021

    £69,850

  • Awarded contractPublished 1 October 2021

    FWoW Connections Portal - Phase 1

    Northern Gas NetworksSupplier(s) TPoint Solutions LtdIT services: consulting, software development, Internet and supportAwarded 1 October 2021

    £60,925

  • Awarded contractPublished 27 September 2021

    Service Quality Regime

    South Western Railway (FirstGroup)Customer-care servicesAwarded 12 August 2021

  • Closed tenderPublished 27 September 2021

    Finance Provider and Dealership Audit Service Tender

    Transport for Greater ManchesterAuditing services

    £400,000

  • Expired contractPublished 27 September 2021

    Delivering behavioural insight and change

    National Highways LimitedSupplier(s) AtkinsRéalis UK LimitedResearch and development services and related consultancy servicesAwarded 27 September 2021

    £167,141.38

  • Expired contractPublished 24 September 2021

    Bromley Public Website Redesign & Upgrade

    London Borough of BromleySupplier(s) Jadu LimitedInformation technology servicesAwarded 3 May 2021

    £75,000

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  • Closed tenderPublished 24 September 2021

    Consultancy for Financial Management System Review

    CHPSystems and technical consultancy services

  • Expired contractPublished 23 September 2021

    WSCC - JS - Provision of End User Services for West Sussex County Council (CCS RM3804 (Lot3a)) - AWARD

    West Sussex County CouncilSupplier(s) XMA LIMITEDHelpdesk and support servicesAwarded 21 September 2021

    £7,240,139

  • Awarded contractPublished 17 September 2021

    Whittington Health NHS Trust Payroll and Pensions Framework Agreement

    Whittington Health NHS TrustSupplier(s) NHS Shared Business ServicesPersonnel and payroll servicesAwarded 14 July 2021

    £1

  • Stale Pre-tenderPublished 16 September 2021

    Innovation Design Contest - Rail Revolution

    Network RailResearch and development services and related consultancy services

  • Awarded contractPublished 15 September 2021

    Apprenticeship Management

    Thames Water Utilities LimitedEducation and training servicesAwarded 15 September 2021

    3,590,000

  • Awarded contractPublished 15 September 2021

    University of St Andrews: Finance - Student Payment Services

    University of St AndrewsSupplier(s) Western Union Business SolutionsInternational payment transfer servicesAwarded 1 July 2021

    £1,454,000

  • Closed tenderPublished 14 September 2021

    EA Education Technology Services (ETS) Programme - Market Information Session - 30th September 2021

    Education Authority Northern IrelandData services

    £1

  • Closed tenderPublished 14 September 2021

    ITEP0175 - Digital Roads – Digital Change Office

    National Highways Limited

    £1,230,000

  • Closed tenderPublished 14 September 2021

    EA Education Technology Services (ETS) Programme - Market Information Session - 30th September 2021

    Education Authority Northern IrelandSoftware programming and consultancy services

    £1

  • Closed tenderPublished 14 September 2021

    Provision of Therapists for the Health and Wellbeing Suite at South Lake

    Armagh City Banbridge and Craigavon Borough CouncilPhysical well-being services

Showing 1,161–1,180 of 2,320 results

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers
BuyersCountValue
  1. HM Revenue & Customs (HMRC)
    79
    £12.5bn
  2. National Highways Limited
    74
    £34.6m
  3. Transport for London
    41
    £5.8bn
  4. Network Rail
    36
    £1.6bn
  5. Department For Work and Pensions (DWP)
    35
    £4.0bn
  6. London North Eastern Railway Limited
    35
    £255.7m
  7. Home Office
    27
    £4.8bn
  8. Sandwell Metropolitan Borough Council
    27
    £610.9k
  9. Scottish Government
    21
    £6.9m
  10. National Transport Authority
    21
    £20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers
SuppliersCountValue
  1. Granicus-Firmstep Ltd
    21
    £28.0m
  2. IPSOS MORI UK LIMITED
    16
    £5.0m
  3. TNS UK Ltd (trading as TNS BMRB)
    15
    £11.8m
  4. OVE ARUP & PARTNERS LIMITED
    14
    £10.5m
  5. IFF Resarch
    10
    £3.9m
  6. AtkinsRéalis UK Limited
    9
    £3.7m
  7. TPXimpact Limited
    9
    £888.5k
  8. Nomensa Ltd
    9
    £5.3m
  9. Version 1 Solutions Limited
    8
    £11.0m
  10. Thinks Insight and Strategy (Britain Thinks) Limited
    8
    £4.1m

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