Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

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2,320 results matching, customer experience

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Stale Pre-tenderPublished 2 November 2021
Grenfell Housing Services
Royal Borough of Kensington and ChelseaRepair and maintenance services of central heating
£450,000
Stale Pre-tender, closed 23 November 2021Published 2 November 2021
PIN Grenfell Housing Services
capitalEsourcingRepair and maintenance services of cooler groups
Value not stated
Expired contract, expired 11 January 2022Published 2 November 2021
Customer Insight Consultant
Maritime and Coastguard AgencySupplier(s) GLOBAL RESOURCING LTDSupply services of personnel including temporary staffAwarded 28 September 2021
£41,500
Closed tender, closed 30 November 2021Published 1 November 2021
Network Rail Telecoms Professional Services
Network RailSupply services of personnel including temporary staff
£100,000,000
Closed tender, closed 26 November 2021Published 27 October 2021
ITT288 - Appointment of Cleaning and Janitorial Supplies
University of Northampton e-TenderingCleaning and polishing products
£210,000
Closed tender, closed 19 November 2021Published 27 October 2021
ITT288 - Appointment for a Supplier of Cleaning & Janitorial Supplies
University of Northampton e-TenderingCleaning and polishing products
Value not stated
Stale Pre-tender, closed 25 November 2021Published 27 October 2021
Ticket Fulfilment Market Solutions- (Ticket Vending)
Govia Thameslink Railway LimitedPoint of sale (POS) software package
Value not stated
Closed tender, closed 25 November 2021Published 27 October 2021
Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024
HM Revenue & Customs (HMRC)Port management services
£612,000,000
Awarded contractPublished 27 October 2021
Rail Delivery Group (RDG) Central Back Office (CBO) HOPS
Network RailComputer back-up and catalogue conversion servicesAwarded 24 October 2021
Value not stated
Closed tender, closed 25 November 2021Published 25 October 2021
Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024
HM Revenue & Customs (HMRC)Security services
£342,250,000
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Expired contract, expired 29 March 2024Published 25 October 2021
Customer Experience Tracker 2021
National Highways LimitedSupplier(s) IPSOS (MARKET RESEARCH) LTDBusiness services: law, marketing, consulting, recruitment, printing and securityAwarded 28 July 2021
£940,000
Closed tender, closed 12 November 2021Published 25 October 2021
CBC-1285-T-AE Chatbot AI
Central Bedfordshire CouncilSoftware package and information systems
Value not stated
Closed tender, closed 27 October 2021Published 21 October 2021
Social Worker 3x DB 21Oct21
Sandwell Metropolitan Borough CouncilSocial services
£5,000
Closed tender, closed 9 November 2021Published 19 October 2021
ID 3692934 DfE Tourism NI - Microsoft Dynamics 365 Support and Development - Pre Market Engagement
CPD - Supplies and Services DivisionSoftware programming and consultancy services
Value not stated
Awarded contractPublished 18 October 2021
Contract
Phoenix Community HousingSupplier(s) NPACall centreAwarded 18 October 2021
£48,000
Closed tender, closed 17 November 2021Published 18 October 2021
Caerphilly Interchange – RIBA Stage 2 Project Brief
Caerphilly County Borough CouncilProject management consultancy services
£600,000
Closed tender, closed 17 November 2021Published 18 October 2021
Caerphilly Interchange – RIBA Stage 2 Project Brief
Caerphilly County Borough CouncilTransport systems consultancy services
£545,393
Closed tender, closed 28 October 2021Published 14 October 2021
Education Authority Online Schools Admissions
Education Authority Northern Ireland
£1,000,000
Closed tender, closed 25 October 2021Published 13 October 2021
WSCC - JS - Soft Market Test - Outsourced Contact Centre
West Sussex County CouncilTelephone-answering services
Value not stated
Awarded contractPublished 13 October 2021
Evaluation of the additionality of the Commonwealth Games Business and Tourism Programme
WEST MIDLANDS GROWTH COMPANY LIMITEDSupplier(s) Echo Research LtdEvaluation consultancy servicesAwarded 31 August 2021
£344,000

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Network Rail
36
£1.6bn
Department For Work and Pensions (DWP)
35
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Home Office
27
£4.8bn
Sandwell Metropolitan Borough Council
27
£610.9k
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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Grenfell Housing Services

PIN Grenfell Housing Services

Customer Insight Consultant

Network Rail Telecoms Professional Services

ITT288 - Appointment of Cleaning and Janitorial Supplies

ITT288 - Appointment for a Supplier of Cleaning & Janitorial Supplies

Ticket Fulfilment Market Solutions- (Ticket Vending)

Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024

Rail Delivery Group (RDG) Central Back Office (CBO) HOPS

Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024