Customer experience

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902 results matching, customer experience

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Expired contract, expired 25 December 2021Published 21 January 2019
Technical support services
General Medical Council (GMC)Supplier(s) Boxfusion Consulting LtdTechnical support servicesAwarded 10 January 2019
£300,000
Expired contract, expired 2 December 2021Published 25 January 2019
Siebel Open UI Development
General Medical Council (GMC)Supplier(s) Boxfusion Consulting LtdTechnical support servicesAwarded 10 January 2019
£300,000
Expired contract, expired 20 December 2021Published 4 January 2019
Automated Trade/Clinical & Special Waste Management System
City of Bradford Metropolitan District CouncilSupplier(s) AMCS UK Ltd, AMCS GroupIT services: consulting, software development, Internet and supportAwarded 4 January 2019
£75,000
Awarded contractPublished 20 December 2018
Master Data Managment Solution - Aberdeen City Council
Aberdeen City CouncilSupplier(s) Incremental GroupAwarded 20 December 2018
£420,000
Expired contract, expired 17 December 2022Published 8 April 2019
Hyper Convergence Infrastructure, Back Up, and Disaster Recovery Solution
Competition and Markets AuthoritySupplier(s) Softcat PLCNetwork infrastructureAwarded 17 December 2018
£238,695
Awarded contractPublished 5 December 2018
Agent Portal / HGNT
Post Office LtdSupplier(s) Cognizant Worldwide LimitedAwarded 5 December 2018
£150,000
Awarded contractPublished 13 December 2018
Passenger information system
TranslinkSupplier(s) Mentz Datenverarbeitung GMBHPassenger information systemAwarded 5 December 2018
Value not stated
Expired contract, expired 12 November 2020Published 21 December 2018
Market research services
Financial Services Compensation Scheme
Supplier(s)
6 suppliers
DJS
E.S.A (Market Research) Limited
IPSOS MORI UK LIMITED
The Nursery Planning and Research Ltd
Thinks Insight and Strategy (Britain Thinks) Limited
UM a trading division of Mediabrands Ltd
Market research servicesAwarded 23 November 2018
£3,000,000
Expired contract, expired 25 October 2023Published 22 November 2018
Business and management consultancy and related services
Fáilte Ireland-National Tourism Development AuthoritySupplier(s) Capita Customer Solutions LtdBusiness and management consultancy and related servicesAwarded 20 November 2018
Value not stated
Awarded contractPublished 14 November 2018
RSSB Digital Engagement: Sitecore Implementation Support
Rail Safety and Standards Board LtdSupplier(s) ClerkswellAwarded 14 November 2018
£150,000
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Expired contract, expired 31 March 2020Published 16 November 2018
1-683 Driver intentions and behaviours - improving the evidence base
National Highways LimitedSupplier(s) TRL LimitedResearch and development services and related consultancy servicesAwarded 12 November 2018
£145,000
Expired contract, expired 22 November 2020Published 31 December 2018
Research Partners Framework
Financial Services Compensation Scheme
Supplier(s)
6 suppliers
DJS
E.S.A (Market Research) Limited
IPSOS MORI UK LIMITED
The Nursery Planning and Research Ltd
Thinks Insight and Strategy (Britain Thinks) Limited
UM a trading division of Mediabrands Ltd
Market research servicesAwarded 9 November 2018
£3,000,000
Expired contract, expired 18 December 2021Published 9 November 2018
Onsite Catering Services
University of BedfordshireSupplier(s) Baxter Storey Scotland LtdCatering servicesAwarded 9 November 2018
Value not stated
Expired contract, expired 31 March 2019Published 29 October 2018
Analysis of Naturalistic Driving Study
National Highways LimitedSupplier(s) OVE ARUP & PARTNERS LIMITEDResearch and development services and related consultancy servicesAwarded 29 October 2018
£64,999
Expired contract, expired 18 January 2019Published 11 December 2018
Customer Experience Services
Crown Commercial ServiceSupplier(s) Peopletoo LtdInformation systems or technology strategic review and planning servicesAwarded 19 October 2018
£253,550
Expired contract, expired 31 March 2022Published 15 October 2018
Digital Growth Hub - Finance Finder Portal
GFirst LEPSupplier(s) Funding Options LimitedSoftware programming and consultancy servicesAwarded 15 October 2018
Value not stated
Expired contract, expired 31 October 2019Published 5 October 2018
West Yorkshire Transport Fund DPS - Transport Hubs and Connecting Communities - AWARD
West Yorkshire Combined AuthoritySupplier(s) WYG A Tetra Tech companyBusiness and management consultancy and related servicesAwarded 5 October 2018
Value not stated
Awarded contractPublished 5 October 2018
HR Service Centre
London Fire BrigadeHuman resources management consultancy servicesAwarded 5 October 2018
Value not stated
Expired contract, expired 31 October 2019Published 5 October 2018
Build a new service HR centre
London Fire BrigadeSupplier(s) You HR Consultancy LimitedHuman resources management consultancy servicesAwarded 4 October 2018
£81,300
Expired contract, expired 30 November 2018Published 28 September 2018
WEBSITE DEVELOPMENT - AWARD
University of CumbriaSupplier(s) UniformWeb page editing software development servicesAwarded 28 September 2018
Value not stated

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
46
£2.5bn
National Highways Limited
46
£22.2m
Department For Work and Pensions (DWP)
21
£517.5m
Scottish Government
18
£2.0m
Home Office
14
£1.8bn
Water Services Regulation Authority (Ofwat)
13
£2.7m
Crown Commercial Service
13
£5.0bn
Department of Health and Social Care
12
£7.3m
West Midlands Combined Authority
11
£3.3m
Thames Water Utilities Limited
11
£0.0

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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Technical support services

Siebel Open UI Development

Automated Trade/Clinical & Special Waste Management System

Master Data Managment Solution - Aberdeen City Council

Hyper Convergence Infrastructure, Back Up, and Disaster Recovery Solution

Agent Portal / HGNT

Passenger information system

Market research services

Business and management consultancy and related services

RSSB Digital Engagement: Sitecore Implementation Support

1-683 Driver intentions and behaviours - improving the evidence base

Research Partners Framework

Onsite Catering Services

Analysis of Naturalistic Driving Study