Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

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2,321 results matching, customer experience

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Expired contract, expired 20 March 2026Published 4 March 2025
CP Consultancy+ Managed Moves GPA
Government Property AgencySupplier(s) REED TALENT SOLUTIONS LIMITEDBusiness and management consultancy and related servicesAwarded 24 March 2025
£500,000
Stale Pre-tender, closed 17 March 2025Published 3 March 2025
Strategic License Subscriptions and Advisory Services
HM Revenue & Customs (HMRC)Research and development services and related consultancy services
£3,595,000
Closed tender, closed 26 May 2025Published 26 February 2025
Digital Strategy Program, Finance, People, Facilities and Property Software
NHS Property Services Ltd
Value not stated
Closed tender, closed 11 April 2025Published 21 February 2025
Provision of Gate Lines and Platform Validators and Associated Installation and Maintenance Services
Transport for WalesSmart card readers
£25,000,000
Closed tender, closed 21 March 2025Published 20 February 2025
Customer Sentiment Tracking
Ordnance SurveyResearch services
£585,000
Closed tender, closed 21 March 2025Published 20 February 2025
Customer Sentiment Tracking
Ordnance SurveyResearch services
Value not stated
Closed tender, closed 20 March 2025Published 19 February 2025
PE0566 - Marketing Framework
Peabody TrustSignage
£7,500,000
Expired contract, expired 15 May 2025Published 18 February 2025
RFQ_128875 - NMS Survey for Healthcare Users
National Physical LaboratorySupplier(s) IFF ResarchResearch servicesAwarded 5 November 2024
£49,957.26
Awarded contractPublished 18 February 2025
EDIS-23-002 Unified Customer Experience for EA Admissions, Transport, SEN and Free School Meals
Education Authority Northern IrelandSupplier(s) Version 1 Solutions LimitedSoftware package and information systemsAwarded 8 August 2023
£2,500,000
Closed tender, closed 20 March 2025Published 17 February 2025
Provision of a Customer Experience Insight and Survey Feedback Solution
XC TRAINS LIMITEDCustomer survey services
Value not stated
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Stale Pre-tenderPublished 14 February 2025
Deputyship and Guardianship Surety Bonds (MoJ CoP and OPG)
Ministry of JusticeInsurance services
£15,000,000
Closed tender, closed 17 March 2025Published 14 February 2025
Supply, Install, Maintain and Operate Electric Vehicle Charge Points
West Northamptonshire CouncilInstallation services of electrical equipment
Value not stated
Awarded contractPublished 12 February 2025
Transformational Change & Business Applications Consultancy Framework Agreement
Tai Tarian Ltd
Supplier(s)
4 suppliers
Altair Consultancy & Advisory Services Ltd
Double Diamond Delivery Limited
FSP Consulting Services Limited
STEP5 Consult Limited
Business and management consultancy and related servicesAwarded 10 February 2025
£1,000,000
Stale Pre-tenderPublished 10 February 2025
NICC Group Training Simulator
High Speed Two (HS2) LtdSpecialist training services
Value not stated
Closed tender, closed 13 March 2025Published 7 February 2025
Provision of Customer Research Partner
Plus Dane Housing LimitedCustomer survey services
£220,000
Stale Pre-tenderPublished 7 February 2025
EOL AI Customer Chat Bot
British CouncilSales or marketing software package
£200,000
Awarded contractPublished 6 February 2025
Revenues and Benefits Core Processing System (on behalf of Boston Borough Council, East Lindsey District Council and South Holland District Council)
East Lindsey District Council, Boston Borough Council, South Holland District CouncilSupplier(s) Capita One LimitedSoftware-related servicesAwarded 31 January 2025
£1,051,700
Awarded contractPublished 5 February 2025
Carpet Cleaning Services for Aberystwyth University
Aberystwyth UniversitySupplier(s) Dyfed Cleaning Group Ltd.CarpetingAwarded 31 January 2025
Value not stated
Closed tender, closed 3 March 2025Published 31 January 2025
Contract for Swansea Grand Theatre - Auditorium Seating Contract (Phase 1)
City and County of SwanseaTheatre construction work
Value not stated
Closed tender, closed 25 February 2025Published 22 January 2025
RBGKEW1378 - Market Research Framework
Royal Botanic Gardens KewMarket research services
£900,000

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Department For Work and Pensions (DWP)
37
£4.3bn
Network Rail
36
£1.6bn
London North Eastern Railway Limited
35
£255.7m
Sandwell Metropolitan Borough Council
27
£610.9k
Home Office
25
£4.7bn
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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