Customer experience

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2,316 results matching, customer experience

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Closed tender, closed 23 September 2008Published 4 June 2016
OS5907 IRMDS (PIN)
British Library
Value not stated
Expired contract, expired 29 June 2019Published 24 May 2016
Telephony Services
Transport for LondonSupplier(s) Eckoh UK LtdMaintenance services of telecommunications equipmentAwarded 11 December 2014
£1,200,000
Expired contract, expired 7 February 2019Published 23 May 2016
Leisure Management System
Wolverhampton City CouncilSupplier(s) Bramble Hub LimitedIndustry specific software packageAwarded 4 May 2016
£436,745
Closed tender, closed 6 June 2016Published 19 May 2016
(NU/1166) Supply and Installation of a CAFM System
Newcastle UniversitySoftware package and information systems
£45,000
Closed tender, closed 23 June 2016Published 17 May 2016
TC778 - Provision of cashless/mobile telephone payments
Manchester City Council
Value not stated
Closed tender, closed 16 June 2016Published 17 May 2016
Car park services
Manchester City CouncilInstallation services of parking meter equipment
Value not stated
Closed tender, closed 16 June 2016Published 17 May 2016
TC778 - Provision of cashless/mobile telephone payments
Manchester City CouncilCar park services
£300,000
Closed tender, closed 31 May 2016Published 16 May 2016
Financial systems software package
Gatwick Airport LimitedFinancial systems software package
£1,000,000
Closed tender, closed 27 May 2016Published 13 May 2016
Barbican Drupal 8 CMS project
The Barbican Centre - Europe's largest multiarts centre
£150,000
Closed tender, closed 27 May 2016Published 13 May 2016
Barbican Drupal 8 CMS project
The Barbican Centre - Europe's largest multiarts centre
£150,000
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Expired contract, expired 31 March 2019Published 5 May 2016
Customer Experience in the Water Sector - Annual Monitoring Survey (SIM)
Water Services Regulation Authority (Ofwat)Supplier(s) Bostock Marketing Group Ltd trading as BMG ResearchResearch and development services and related consultancy servicesAwarded 8 March 2016
£330,750
Closed tender, closed 8 June 2016Published 4 May 2016
Library management system
Gateshead CouncilLibrary management system
Value not stated
Awarded contractPublished 3 May 2016
Information technology services
Thames Water Utilities LimitedInformation technology services
Value not stated
Closed tender, closed 7 September 2016Published 23 April 2016
16-SCR-1337-HMRC Print & Scan-PIN
HM Revenue & Customs (HMRC)Printing and related services
Value not stated
Stale Pre-tenderPublished 20 April 2016
Printing and related services
HM Revenue & Customs (HMRC)Electronic information services
£175,000,000
Closed tender, closed 16 May 2016Published 13 April 2016
Advertising and marketing services
Fareham Borough CouncilAdvertising and marketing services
Value not stated
Closed tender, closed 19 April 2016Published 5 April 2016
Email Marketing System (EMS) and Support
Charities Aid FoundationBusiness and management consultancy and related services
Value not stated
Closed tender, closed 16 May 2016Published 4 April 2016
Time accounting or human resources software package
Stirling CouncilTime accounting or human resources software package
£1,350,000
Awarded contractPublished 1 April 2016
Repair and maintenance services
Northumbria University NewcastleSupplier(s) Sodexo LtdAccommodation services
Value not stated
Expired contract, expired 15 February 2020Published 29 March 2016
Buses Customer Experience Training
Transport for LondonSupplier(s) Steps - Drama, Learning, Development LtdEducation and training servicesAwarded 16 February 2016
£2,389,600

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
73
£33.2m
Transport for London
41
£5.5bn
Department For Work and Pensions (DWP)
37
£4.0bn
London North Eastern Railway Limited
35
£255.7m
Network Rail
35
£1.6bn
Sandwell Metropolitan Borough Council
27
£610.9k
Home Office
25
£4.7bn
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
13
£10.4m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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OS5907 IRMDS (PIN)

Telephony Services

Leisure Management System

(NU/1166) Supply and Installation of a CAFM System

TC778 - Provision of cashless/mobile telephone payments

Car park services

TC778 - Provision of cashless/mobile telephone payments

Financial systems software package

Barbican Drupal 8 CMS project

Barbican Drupal 8 CMS project