Customer experience

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2,322 results matching, customer experience

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Closed tender, closed 8 September 2017Published 3 August 2017
Internet and intranet software package
Accent Housing LtdInternet and intranet software package
€275,000
Closed tender, closed 8 September 2017Published 2 August 2017
000869 - RFI Identity Management, Access Management & Identity Verification
British Library
Value not stated
Closed tender, closed 16 August 2017Published 2 August 2017
Pension Fund Administration Services
London Borough of HounslowPension fund administration services
Value not stated
Stale Pre-tender, closed 23 February 2018Published 28 July 2017
000869 RFI Identity Management, Access Management & Identity Verification
British LibraryData services
Value not stated
Closed tender, closed 23 August 2017Published 25 July 2017
End-to-End Claims Handling Service
Financial Services Compensation SchemeFinancial and insurance services
Value not stated
Closed tender, closed 23 August 2017Published 20 July 2017
Financial and insurance services
Financial Services Compensation SchemeFinancial management consultancy services
Value not stated
Expired contract, expired 29 June 2020Published 19 July 2017
ITSM SERVICE DESK REPLACEMENT TOOL
West Midlands Fire and Rescue AuthoritySupplier(s) Ivanti UK LtdHelpdesk servicesAwarded 30 June 2017
£98,704
Awarded contractPublished 19 July 2017
ITSM SERVICE DESK REPLACEMENT TOOL
West Midlands Fire and Rescue AuthoritySupplier(s) LANDESK HOLDCO UK LTDHelpdesk servicesAwarded 19 July 2017
Value not stated
Closed tender, closed 31 July 2017Published 18 July 2017
Mentoring and Training Support for Historic England Operations Review
Historic EnglandCoaching services
£20,000
Closed tender, closed 21 July 2017Published 17 July 2017
RSSB2593 - T995-01 - Revise and refine current locomotive gauge in GERT8073 Appendix N - Deadline Extended to July 21st
Rail Safety and Standards Board LtdResearch and development services and related consultancy services
£70,000
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Closed tender, closed 14 July 2017Published 14 July 2017
CAB 170 Prevention of Poor Sexual Health Outcomes Service
Gloucestershire County CouncilHealth services
Value not stated
Closed tender, closed 4 August 2017Published 12 July 2017
ARFQ - Provision of First Aid Training
Sefton Metropolitan Borough Council
Value not stated
Closed tender, closed 25 July 2017Published 11 July 2017
Online repairs service
Livin Housing Ltd
Value not stated
Closed tender, closed 25 July 2017Published 11 July 2017
Customer Experience Platform Agile Delivery Team
Transport for Greater Manchester
£240,000
Closed tender, closed 25 July 2017Published 11 July 2017
Online repairs service
Livin Housing Ltd
Value not stated
Closed tender, closed 25 July 2017Published 11 July 2017
Customer Experience Platform Agile Delivery Team
Transport for Greater Manchester
£250,000
Closed tender, closed 20 July 2017Published 6 July 2017
T16/3558 Contract for the Provision of a Market Research Framework
Northumbria University NewcastleMarket research services
£1,400,000
Closed tender, closed 20 July 2017Published 6 July 2017
T16/3558 Contract for the Provision of a Market Research Framework
Northumbria University NewcastleMarket research services
Value not stated
Closed tender, closed 31 July 2017Published 4 July 2017
Quantitative Research Services specialising in Customer Satisfaction/Experience Surveying and Insight
National Savings and InvestmentsMarket research services
£250,000
Closed tender, closed 31 July 2017Published 30 June 2017
Market research services
National Savings and InvestmentsCustomer satisfaction survey
£250,000

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Department For Work and Pensions (DWP)
37
£4.3bn
Network Rail
36
£1.6bn
London North Eastern Railway Limited
35
£255.7m
Sandwell Metropolitan Borough Council
27
£610.9k
Home Office
25
£4.7bn
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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Internet and intranet software package

000869 - RFI Identity Management, Access Management & Identity Verification

Pension Fund Administration Services

000869 RFI Identity Management, Access Management & Identity Verification

End-to-End Claims Handling Service

Financial and insurance services

ITSM SERVICE DESK REPLACEMENT TOOL

ITSM SERVICE DESK REPLACEMENT TOOL

Mentoring and Training Support for Historic England Operations Review

RSSB2593 - T995-01 - Revise and refine current locomotive gauge in GERT8073 Appendix N - Deadline Extended to July 21st

CAB 170 Prevention of Poor Sexual Health Outcomes Service

ARFQ - Provision of First Aid Training

Online repairs service