Customer experience

Find customer experience opportunities in seconds below. Search through thousands of customer experience notices and upcoming contracts. Bookmark the tender and start your bid/no-bid decision.

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2,322 results matching, customer experience

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Closed tender, closed 20 September 2017Published 6 September 2017
Digital Discovery: Explore the need to modernise customer management systems
Metropolitan Thames Valley Housing
£35,000
Stale Pre-tenderPublished 1 September 2017
Business services: law, marketing, consulting, recruitment, printing and security
NORTHERN POWERGRID (NORTHEAST) PLC, Northern Powergrid (Yorkshire) PlcExhibition equipment
Value not stated
Closed tender, closed 2 October 2017Published 25 August 2017
MVDC - SF - Customer Transaction Management System
SE Shared ServicesCustomer Relation Management software development services
£225,000
Closed tender, closed 8 September 2017Published 25 August 2017
TEN-1718-008 Member VoC and Consumer research
National Employment Savings Trust (NEST) CorporationMarket research services
Value not stated
Stale Pre-tenderPublished 25 August 2017
Guidance services
Leeds City CouncilLegal advisory and information services
£4,500,000
Awarded contractPublished 24 August 2017
Customer Relation Management software package
Northumbrian Water LimitedInformation systems
Value not stated
Closed tender, closed 25 September 2017Published 24 August 2017
Software package and information systems
One Housing GroupRepair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
£400,000
Expired contract, expired 11 June 2019Published 21 August 2017
Audio-visual equipment
The National College for High Speed RailSupplier(s) WSi GroupAudio-visual equipmentAwarded 21 June 2017
£568,700
Expired contract, expired 17 May 2019Published 21 August 2017
Digital Signage and Wayfinding
The National College for High Speed RailSupplier(s) WSi GroupAudio-visual equipmentAwarded 21 June 2017
£400,000
Expired contract, expired 12 January 2018Published 18 August 2017
1718CSTD03 Tax credits compliance interventions: customer experiences of High Risk Renewals 2017
HM Revenue & Customs (HMRC)Supplier(s) TNS UK Ltd (trading as TNS BMRB)Research and experimental development servicesAwarded 8 August 2017
£47,101
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Stale Pre-tender, closed 16 September 2017Published 17 August 2017
Parking Enforcement
London Borough of Barnet CouncilParking services
£80,000,000
Expired contract, expired 30 April 2018Published 16 August 2017
The Provision of Apprenticeship Training and Assessment
Sefton Metropolitan Borough Council
Supplier(s)
5 suppliers
Aspire Advance Achieve Ltd
Asset Training & Consultancy Ltd
Hugh Baird College
Progress to Excellence Ltd
TRN Train Limited
Vocational training servicesAwarded 24 April 2017
£600,000
Closed tender, closed 2 October 2017Published 15 August 2017
Customer Relation Management software package
Mole Valley District CouncilCustomer Relation Management software development services
£200,000
Expired contract, expired 19 April 2018Published 15 August 2017
Education and training services
Sefton Metropolitan Borough Council
Supplier(s)
5 suppliers
Aspire Advance Achieve Ltd
Asset Training & Consultancy Ltd
Hugh Baird College
Progress to Excellence Ltd
TRN Train Limited
Vocational training servicesAwarded 24 April 2017
Value not stated
Awarded contractPublished 10 August 2017
Baseline Audit and Review of Customer Service standards
Iarnród Eireann-Irish RailSupplier(s) Flash Forward Consulting LimitedResearch consultancy services
Value not stated
Closed tender, closed 25 October 2017Published 10 August 2017
IT services: consulting, software development, Internet and support
National Transport AuthorityNetwork operating system software development services
Value not stated
Closed tender, closed 11 August 2017Published 4 August 2017
RSSB 2413 - Loading requirements for Track Systems - Work package 2 - Development of a methodology to determine loading regimes for track designers - Extension of Deadline to Friday 11th August
Rail Safety and Standards Board LtdResearch and development services and related consultancy services
£270,000
Closed tender, closed 4 September 2017Published 4 August 2017
Data capture services
Home OfficeSystem for recording attendance
£91,000,000
Closed tender, closed 17 August 2017Published 3 August 2017
Local government website and intranet discovery, design and build on Umbraco platform
South Somerset District Council
£20,000
Closed tender, closed 17 August 2017Published 3 August 2017
Local government website and intranet discovery, design and build on Umbraco platform
South Somerset District Council
£20,000

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers

BuyersCountValue

HM Revenue & Customs (HMRC)
79
£12.5bn
National Highways Limited
74
£34.6m
Transport for London
41
£5.8bn
Department For Work and Pensions (DWP)
37
£4.3bn
Network Rail
36
£1.6bn
London North Eastern Railway Limited
35
£255.7m
Sandwell Metropolitan Borough Council
27
£610.9k
Home Office
25
£4.7bn
Scottish Government
21
£6.9m
National Transport Authority
21
£20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers

SuppliersCountValue

Granicus-Firmstep Ltd
21
£28.0m
IPSOS MORI UK LIMITED
16
£5.0m
TNS UK Ltd (trading as TNS BMRB)
15
£11.8m
OVE ARUP & PARTNERS LIMITED
14
£10.5m
IFF Resarch
10
£3.9m
AtkinsRéalis UK Limited
9
£3.7m
TPXimpact Limited
9
£888.5k
Nomensa Ltd
9
£5.3m
Version 1 Solutions Limited
8
£11.0m
Thinks Insight and Strategy (Britain Thinks) Limited
8
£4.1m

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Digital Discovery: Explore the need to modernise customer management systems

Business services: law, marketing, consulting, recruitment, printing and security

MVDC - SF - Customer Transaction Management System

TEN-1718-008 Member VoC and Consumer research

Guidance services

Customer Relation Management software package

Software package and information systems

Audio-visual equipment

Digital Signage and Wayfinding

1718CSTD03 Tax credits compliance interventions: customer experiences of High Risk Renewals 2017

Parking Enforcement

The Provision of Apprenticeship Training and Assessment

Customer Relation Management software package

Education and training services

Baseline Audit and Review of Customer Service standards

IT services: consulting, software development, Internet and support

RSSB 2413 - Loading requirements for Track Systems - Work package 2 - Development of a methodology to determine loading regimes for track designers - Extension of Deadline to Friday 11th August

Data capture services

Local government website and intranet discovery, design and build on Umbraco platform

Local government website and intranet discovery, design and build on Umbraco platform

Top buyers

Trend over time

Top suppliers

Win more public sector contracts with Stotles