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Customer experience

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2,321 results matching, customer experience

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  • Expired contractPublished 14 December 2017

    Master Customer Journey: I have experienced a change in income or hours or taken on an additional job

    HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDResearch and development services and related consultancy servicesAwarded 4 July 2017

    £11,500

  • Expired contractPublished 14 December 2017

    Master Customer Journey: I am a small business owner and cannot meet my tax liabilities (external research)

    HM Revenue & Customs (HMRC)Supplier(s) IPSOS MORI UK LIMITEDResearch and development services and related consultancy servicesAwarded 19 September 2017

    £15,000

  • Closed tenderPublished 11 December 2017

    GB-Shrewsbury: DMNV 004 - Extension to the Severn Valley Country Park Visitors Centre and Associated Interpretive Work

    Shropshire CouncilBuilding construction work

    £750,000

  • Closed tenderPublished 11 December 2017

    NELCSU - 17/18 Kent Refresh Program delivery

    NHS South East London ICB

  • Stale Pre-tenderPublished 8 December 2017

    Contact the BSA

    NHS Business Services AuthorityContact management software package

  • Stale Pre-tenderPublished 8 December 2017

    Transport equipment and auxiliary products to transportation

    Network RailConstruction work

  • Stale Pre-tenderPublished 8 December 2017

    Contact the BSA

    NHS Business Services AuthorityContact management software package

  • Expired contractPublished 7 December 2017

    Internet and intranet software package

    Accent Housing LtdSupplier(s) Prodo Digital Marketing LtdInternet and intranet software packageAwarded 24 November 2017

    £320,000

  • Expired contractPublished 7 December 2017

    Accent Housing Digital Self Service Solution

    Accent Housing LtdSupplier(s) Prodo Digital Marketing LtdSoftware package and information systemsAwarded 7 November 2017

    £350,000

  • Closed tenderPublished 5 December 2017

    NEL 2020 Transformation Programme

    NHS NEL Commissioning Support Unit

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  • Closed tenderPublished 4 December 2017

    Enterprise ICT Software Solutions (Firmstep Customer Experience Platform Subscription)

    Warrington Borough Council

  • Stale Pre-tenderPublished 4 December 2017

    Contact management software package

    NHS Business Services AuthorityContact management software package

  • Closed tenderPublished 4 December 2017

    Service Design Partner

    High Speed Two (HS2) LtdTransport systems consultancy services

    £300,000

  • Closed tenderPublished 3 December 2017

    Building an MVP for foster carer applications

    London Borough of Hackney

    £40,000

  • Expired contractPublished 29 November 2017

    TfGM Customer Experience Platform Agile Delivery Team

    Transport for Greater ManchesterSupplier(s) BJSS LimitedComputer support servicesAwarded 15 September 2017

    £247,285

  • Closed tenderPublished 29 November 2017

    Technical testing, analysis and consultancy services

    Highlands and Islands EnterpriseDevelopment consultancy services

  • Closed tenderPublished 24 November 2017

    CCT492: Managing the Delivery of ISS Non Standard Service Requests

    Ministry of Defence

    £1,613,500

  • Closed tenderPublished 24 November 2017

    CCT492: Managing the Delivery of ISS Non Standard Service Requests

    Ministry of Defence

    £3,140,000

  • Expired contractPublished 21 November 2017

    Band entertainment services

    Horse Racing Ireland (HRI)Supplier(s) Lantern EventsEntertainment servicesAwarded 2 November 2017

    €225,000

  • Awarded contractPublished 21 November 2017

    Business Digital Partner - A partner to support the Council's digital transformation

    Aberdeen City CouncilSupplier(s) PricewaterhouseCoopers LLPAwarded 21 November 2017

    £4,000,000

Showing 2,001–2,020 of 2,321 results

Top buyers

Buyers ranked by total contract award volume for customer experience.

View all buyers
BuyersCountValue
  1. HM Revenue & Customs (HMRC)
    79
    £12.5bn
  2. National Highways Limited
    74
    £34.6m
  3. Transport for London
    41
    £5.8bn
  4. Department For Work and Pensions (DWP)
    37
    £4.3bn
  5. Network Rail
    36
    £1.6bn
  6. London North Eastern Railway Limited
    35
    £255.7m
  7. Sandwell Metropolitan Borough Council
    27
    £610.9k
  8. Home Office
    25
    £4.7bn
  9. Scottish Government
    21
    £6.9m
  10. National Transport Authority
    21
    £20.9m

Trend over time

Notice volume for customer experience published over time.

Top suppliers

Suppliers ranked by total contract award volume for customer experience.

View all suppliers
SuppliersCountValue
  1. Granicus-Firmstep Ltd
    21
    £28.0m
  2. IPSOS MORI UK LIMITED
    16
    £5.0m
  3. TNS UK Ltd (trading as TNS BMRB)
    15
    £11.8m
  4. OVE ARUP & PARTNERS LIMITED
    14
    £10.5m
  5. IFF Resarch
    10
    £3.9m
  6. AtkinsRéalis UK Limited
    9
    £3.7m
  7. TPXimpact Limited
    9
    £888.5k
  8. Nomensa Ltd
    9
    £5.3m
  9. Version 1 Solutions Limited
    8
    £11.0m
  10. Thinks Insight and Strategy (Britain Thinks) Limited
    8
    £4.1m

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