SaaS Respond - Annual Licence, Support and Maintenance
Details
- Supplier(s)
- Aptean Ltd
- Value
- £84,941.98
- Duration
- 3 years
- Topic
- License management software package
- Published
- 27 February 2026
- Source
- uk:find_a_tender
Tender description
This direct award is made under Schedule 5, paragraph 7 of the Procurement Act 2023, allowing continuation of the Council's existing Respond case - management system. The system supports the logging and management of statutory and social care complaints across multiple services, and changing supplier would cause technical incompatibilities and disrupt essential complaint - handling functions. ## Contract award Title: SaaS Respond - Annual Licence, Support and Maintenance
Timeline
- Completed: Award published27 February 2026Current notice
- Completed: Award date27 February 2026
- Next: Contract expiry date31 March 2029in 2 years
About the buyer
City of Bradford Metropolitan District Council is the local authority for the Bradford district and buys works, goods and services under its Contract Standing Orders. Opportunities are advertised on YORtender, the regional e-procurement portal. A new Atamis portal, free to register on, is replacing YORtender. Full tenders are also published on the Central Digital Platform in line with national thresholds. Above the quotation level, an existing framework or dynamic purchasing system is considered before a new tender. Procurement Services, led by a Head of Procurement, runs the process and approves any departure from corporate contracts.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of City of Bradford Metropolitan District Council's contract awards have been in IT services, construction work and health and social work.
Relevant CPV codes
- 48218000 · License management software package
- 85300000 · Social work and related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@city-of-bradford-metropolitan-district-council.gov |
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