Stale Pre-tender

National Advocacy Information Advice and Safety Net Service. - Preliminary Market Engagement Notice

Details

Value
£540,000
Topic
Technical support services
Published
20 February 2026
Submission
13 March 2026

Tender description

The Department for Education is seeking market feedback on the re-procurement of a national advocacy information, advice and safety net service for looked-after children, care leavers, children in need, and other eligible children and young people in England. The service will provide clear, child-friendly information on advocacy rights; national multichannel advice and signposting; and a safety net advocacy function where local provision is unavailable, unreasonably delayed or denied. The provider will also deliver national intelligence on access, waiting times and systemic barriers; maintain a secure CRM and digital platform; meet safeguarding and data security requirements; and ensure service continuity, workforce capacity and robust reporting and security requirements.

Timeline

  1. Completed: Pre-tender published20 February 2026
    Current notice

About the buyer

The Department for Education is a ministerial department responsible for children's services and education policy in England, procuring both for itself and its executive agencies. Requirements are advertised on the Find a Tender service, published through the department's Jaggaer etendering system. Suppliers awarded a contract must register on the Central Digital Platform. Framework purchases follow the matching Crown Commercial Service terms. Many contracts are let on standard government terms, such as Cabinet Office short-form or model services agreements. Schools and academy trusts buy separately, using framework options the department reviews and approves in advance.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Department for Education's contract awards have been in business services, construction work and education and training.

Relevant CPV codes

  • 71356300 · Technical support services
  • 85311300 · Welfare services for children and young people
  • 85312300 · Guidance and counselling services

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Decision makers

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