National Advocacy Information Advice and Safety Net Service
Details
- Published
- 21 February 2026
- Submission
- 3 March 2026
- Source
- uk:bravosolution
Tender description
The Department for Education is seeking market feedback on the re-procurement of a national advocacy information, advice and safety net service for looked-after children, care leavers, children in need, and other eligible children and young people in England. The service will provide clear, child-friendly information on advocacy rights; national multichannel advice and signposting; and a safety net advocacy function where local provision is unavailable, unreasonably delayed or denied. The provider will also deliver national intelligence on access, waiting times and systemic barriers; maintain a secure CRM and digital platform; meet safeguarding and data security requirements; and ensure service continuity, workforce capacity and robust reporting
Timeline
- Completed: Tender published21 February 2026Current notice
- Completed: Submission date3 March 2026
About the buyer
The Department for Education is a ministerial department responsible for children's services and education policy in England, procuring both for itself and its executive agencies. Framework purchases follow the matching Crown Commercial Service terms. Many contracts are let on standard government terms, such as Cabinet Office short-form or model services agreements. Schools and academy trusts buy separately, using framework options the department reviews and approves in advance.
Over the past 5 years, most of the Department for Education's contract awards have been in business services, construction work and education and training.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-education.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-education.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-education.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-education.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-education.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-education.gov |
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