Awarded contract

MAINTENANCE & CORRECTIVE SERVICE OF FREEDOM EVO

Details

Supplier(s)
MAINTENANCE & CORRECTIVE SERVICE OF FREEDOM EVO
Value
£60,102
Duration
3 years
Topic
Repair and maintenance services of medical and precision equipment
Published
19 February 2026

Tender description

This contract covers the provision of Tecan’s Te Care Complete maintenance service for the FREEDOM EVO 100 system used within Cardiff & Vale University Health Board. The equipment is essential to the delivery of clinical diagnostic services, and continued manufacturer led maintenance is required to ensure reliability, rapid fault resolution, and access to specialist technical expertise. Tecan provides timely availability of Original Equipment Manufacturer (OEM) parts, qualified field service engineers, and software troubleshooting support, all of which are critical to maintaining safe and uninterrupted laboratory operations.The agreement will be awarded through a Transparency Notice, in line with procurement legislation, to formally notify the market of the Health Board’s intention to award a direct contract. This route is appropriate due to the specialist and proprietary nature of the equipment, which limits the maintenance service to the original manufacturer. ## Contract award Title: MAINTENANCE & CORRECTIVE SERVICE OF FREEDOM EVO

Timeline

  1. Completed: Award date18 February 2026
  2. Completed: Award published19 February 2026
    Current notice
  3. Next: Contract expiry date31 March 2029in 2 years

About the buyer

Cardiff & Vale University Health Board runs hospital and community health services for Cardiff and the Vale of Glamorgan, and buys as a healthcare organisation through NHS Wales' shared procurement service. NHS Wales Shared Services Partnership carries out procurement on its behalf, hosted by Velindre University NHS Trust. Frameworks span medical, pharmaceutical and facilities goods and services.

Over the past 5 years, most of Cardiff & Vale University Health Board's contract awards have been in medical equipment and pharmaceuticals, health and social work and business services.

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