Awarded contract

Provision of Fare Evasion Survey Services

Details

Value
3,022,735
Topic
Business services: law, marketing, consulting, recruitment, printing and security
Published
11 February 2026

Tender description

The purpose of the Services is to undertake Fare Evasion Surveys (FES) on board Public Transport Services for bus and rail across the state and determine the fare evasion rate for each of these services at the network level and at more disaggregate levels. It is an essential requirement that the results of these surveys are statistically robust and reliable. The Authority has set the number of individual FES records for each of the nine contracts listed below with the aim of achieving a sample error of no more than 1percent in each four-quarterly duration (on of a moving quarterly basis). A total of 15,200 individual passenger Fare Evasion Surveys are required to be completed per quarter, subject to review during the contract. The contracted services that will be surveyed under this agreement include the following: 1. Greater Dublin Metropolitan Area bus services (currently contracted to Dublin Bus); 2. Outer Dublin Metropolitan Area Combined North and South bus services (currently contracted to Go Ahead Ireland); 3. Dublin Outer Western Orbital Routes W4 and W6 (currently contracted to Go Ahead Ireland); 4. Dublin Commuter bus services (currently contracted to Go Ahead Ireland); 5. Regional, City, Town and Rural bus services (currently contracted to Bus Éireann and other Operators); 6. Waterford City bus services (currently contracted to Bus Éireann); 7. East Coast Commuter Corridor (currently contracted to Bus Éireann); 8. DART and Commuter Rail Services (currently contracted to Irish Rail); and 9. Intercity/Regional Rail services (currently contracted to Irish Rail).

Timeline

  1. Completed: Award published11 February 2026
    Current notice
  2. Completed: Award date11 February 2026

About the buyer

The National Transport Authority is a statutory public body that sits under the Department of Transport. The board decides contracts and single-party framework agreements above a set threshold. A multi-supplier framework covers technical services on projects the authority funds. Dublin Bus, Bus Éireann, Go-Ahead Ireland, Iarnród Éireann and Transport Infrastructure Ireland are meant to use that framework. A separate framework covers electric bus charging infrastructure.

Over the past 5 years, most of the National Transport Authority's contract awards have been in business services, transport services and transport support and travel services.

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