Friends and Family Test (FFT)
Details
- Value
- £271,975
- Topic
- Short Message Service (SMS) services
- Published
- 9 February 2026
- Submission
- 11 March 2026
- Source
- uk:find_a_tender
Tender description
Provision of an NHS Friends and Family Test (FFT) patient experience feedback solution and associated services for Lewisham and Greenwich NHS Trust and members of the South East London Integrated Care System.
Timeline
- Completed: Tender published9 February 2026Current notice
- Completed: Submission date11 March 2026
About the buyer
Lewisham and Greenwich NHS Trust is a healthcare provider of local and acute care across Lewisham, Greenwich and Bexley. Procurement runs through SmartTogether, a shared service hosted by Guy's and St Thomas' NHS Foundation Trust. Dartford and Gravesham NHS Trust also buys through SmartTogether. The sourcing team covers clinical and non-clinical spend categories. Frameworks used include London Procurement Partnership, the Government Commercial Agency and NHS Supply Chain.
Over the past 5 years, most of Lewisham and Greenwich NHS Trust's contract awards have been in construction work, architectural and engineering services, and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@lewisham-and-greenwich-nhs-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@lewisham-and-greenwich-nhs-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@lewisham-and-greenwich-nhs-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@lewisham-and-greenwich-nhs-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@lewisham-and-greenwich-nhs-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@lewisham-and-greenwich-nhs-trust.gov |
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