Awarded contract

Independent Health Complaints Advocacy London Borough

Details

Value
£252,085
Duration
3 years
Topic
Health and social work services
Published
29 January 2026

Tender description

Ealing Council wishes to procure an Independent Healthcare Complaints Advocacy service which will be a stand-alone service to provide support to individuals to go through the complaints procedures for health services and social care services and to assist them in finding a resolution to their complaints about the care or treatment they receive. ## Contract award

Timeline

  1. Completed: Award date21 January 2026
  2. Completed: Award published29 January 2026
    Current notice
  3. Next: Contract expiry date31 March 2029in 2 years

About the buyer

London Borough of Ealing is a local authority, running its tendering process through its own Strategic Procurement team. Every contract is procured to achieve best value, comparing quotes for low-value work or running a formal tender for high-risk, high-value contracts.

A three-year pipeline lists upcoming contracts expected to return to market.

Over the past 5 years, most of London Borough of Ealing's contract awards have been in architectural and engineering services, health and social work and construction work.

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Decision makers

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