Contact Centre 2026
Details
- Buyer
- Oxford City Council
- Value
- £310,000
- Topic
- Telephone switchboards
- Published
- 26 January 2026
- Submission
- 2 March 2026
- Source
- uk:find_a_tender
Tender description
Cloud-based contact centre
Timeline
- Completed: Tender published26 January 2026Current notice
- Completed: Submission date2 March 2026
About the buyer
Oxford City Council buys goods, services and works as a local authority. The Contracts and Procurement Team runs procurement directly for the council, from quotations through to full tenders. Purchases above a set threshold must go through an approved framework or dynamic market.
Tender routes range from a mini-competition or direct award under a framework to a full Competitive Flexible Procedure for complex projects.
Over the past 5 years, most of Oxford City Council's contract awards have been in business services, architectural and engineering services and real estate services.
Relevant CPV codes
- 32543000 · Telephone switchboards
- 32551200 · Telephone exchanges
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@oxford-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@oxford-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@oxford-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@oxford-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@oxford-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@oxford-city-council.gov |
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