Awarded contract

Omnichannel Contact Centre Platform

Details

Value
£175,080
Topic
Computer platforms
Published
2 November 2026

Tender description

Direct award under YPO Network Connectivity and Telecommunication Framework (001229) for Omnichannel Contact Centre platform. Lot 1: Direct award under YPO Network Connectivity and Telecommunication Framework (001229) for Omnichannel Contact Centre platform.

Timeline

  1. Completed: Award date14 October 2026
  2. Completed: Award published2 November 2026
    Current notice

About the buyer

North Lincolnshire Council delivers local services from Scunthorpe as a local authority, with its own Strategic Procurement and Contracts team running the buying.

A Commercial Pipeline, refreshed quarterly, gives suppliers advance notice of major projects and planned procurement activity.

Over the past 5 years, most of North Lincolnshire Council's contract awards have been in construction work, transport services and architectural and engineering services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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