Awarded contract

Vehicle Glass Repair and Replacement

Details

Supplier(s)
Cary UK Limited, trading as National Windscreens
Value
£499,000
Duration
1 year
Topic
Fleet management, repair and maintenance services
Published
28 October 2026

Tender description

Providers were appointed onto the framework agreement for the provision of supply and fitment of vehicle glass replacement, repair and recalibration of cameras. Glass will cover windscreens, side screens and sunroofs. This includes call out roadside repair for all glass, including windscreens and workshop calibration for use in the emergency services and the wider public sector. The scope of the Contract shall cover the United Kingdom of Great Britain and Northern Ireland ("UK"), including Crown Dependencies and other overseas locations. Provision of Windscreen, Glass and Associated Products and Services: • Supply and fit of replacement windscreens and any other vehicle glass such as side and rear windows, panoramic roofs and sunroofs; • Advanced Driver Assistance System (ADAS) windscreen calibration; • Additional complementary products and services in relation to the replacement and repair of windscreen and glass; • The Supplier will provide any commercially available windscreen or glass solution that is suitable to be fitted to the Buyer's vehicle or equipment. This may include, but is not limited to: • Car and 4x4 type vehicle windscreens, side glass and other vehicle glazing used in these types of vehicles • Van windscreens, side glass and other vehicle glazing's used in this type of vehicle(s). • HGV windscreens, side glass and other vehicle glazing's used in this type of vehicle(s). • Light Commercial Vehicles (LCVs); • mini-buses, coaches and buses; • street scene vehicles; • Large Goods Vehicles (LGVs) and Heavy Goods Vehicles (HGVs) such as luton vans, box vans, tippers and any other commercial vehicles over 3.5 tonnes. • The Supplier will ensure that all windscreens and glass supplied are new, are free from damage or defects and fit for the purpose for which they are supplied. • The Supplier will ensure that the windscreen or glass fitted meets the vehicle manufacturer's specification. The Supplier will ensure that in cases where OEM glass can be sourced for the same or a cheaper price than the aftermarket equivalent, that OEM glass is used. Additional Goods/Services: • Vehicle windscreen, side glass and other glazing's repair • Vehicle windscreen, side glass and other glazing's removal and/or re-fitting • Specialist Services specific for the emergency services sector • Ability to supply and supply and fit Bandit glass • Ability to supply and supply and fit polycarbonate glass • Ability to supply and supply and fit KASIGLAS® glass or willingness to stock KASIGLAS® to meet the Police/Emergency Services requirement(s). • Associated services in relation to the distribution, removal, storage, installation etc. of vehicle glass

Timeline

  1. Completed: Award date21 October 2026
  2. Completed: Award published28 October 2026
    Current notice
  3. Next: Contract expiry date20 October 2027in 12 months

About the buyer

Metropolitan Police Service polices Greater London and buys as a police force with its own Commercial Services team. Major technology programmes such as digital policing systems are procured through dedicated supplier frameworks. Every contract the force signs follows the GLA Group Responsible Procurement Policy across its commercial activity.

Over the past 5 years, most of Metropolitan Police Service's contract awards have been in construction work, business services and IT services.

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