Awarded contract

Provision of Fixed Telecommunication Services

Details

Value
£80,700
Duration
5 months
Topic
Telephone and data transmission services
Published
27 October 2026

Tender description

The Council has awarded a contract to BT Group PLC for the continued provision of fixed telecommunications services required to maintain operational continuity across Council locations. The services include the ongoing support of residual analogue/PSTN lines and associated digital replacement services that have been implemented as part of the Council's telephony modernisation programme. The contract supports critical connectivity and voice services across operational sites, including libraries, sheltered housing schemes, and other Council facilities. The arrangement ensures continuity of service while the remaining legacy telecommunications estate is rationalised, unnecessary services are ceased, and a confirmed baseline of future digital service requirements is established. This contract represents a temporary solution pending the completion of the Council's telecommunications transition programme and the development of a longer-term procurement strategy for ongoing fixed telephony and connectivity services. ## Contract award

Timeline

  1. Completed: Award published27 October 2026
    Current notice
  2. Completed: Award date27 October 2026
  3. Next: Contract expiry date31 March 2027in 5 months

About the buyer

London Borough of Harrow buys as a local authority, procuring under the Procurement Act 2023. Frameworks set up by the Crown Commercial Service, the Eastern Shires Purchasing Organisation and NHS Shared Business Services also cover much of what the council buys. Supply Ready Harrow trains local businesses to compete for its contracts and for wider public sector work.

Over the past 5 years, most of London Borough of Harrow's contract awards have been in health and social work, business services and construction work.

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Decision makers

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