PRO005184-Services-Framework-Cloud-based video knowledge capture and platform

Tender description

We are exploring the market to see what software solutions are available that enable the secure capture, upload, management, and analysis of short-form video content to support organisational learning, knowledge sharing, and continuous improvement. The platform shall allow users to record and submit video observations, experiences, and learning insights via mobile and desktop devices, with functionality to structure content through workflows, prompts, and templates. The service must include: • Platform access and licensing • Secure cloud hosting, including data storage, backup, and disaster recovery provisions in line with UK data protection requirements • Video capture and management capabilities, including upload, tagging, categorisation, and search functionality • Workflow and configuration tools to support structured knowledge capture aligned to business processes • Analytics and reporting functionality, including dashboards and insight generation from submitted video content • User management and access controls, including role-based permissions • Integration capabilities with existing enterprise systems where required (e.g. learning management systems, collaboration tools) • Ongoing maintenance, support, and updates, including service desk provision • The software should be provided via a secure web-based interface, accessible on standard organisational, e.g. devices iOS and Android devices.