Awarded contract

IT Operations Centre

Details

Supplier(s)
CGI IT UK Ltd
Value
£10,500,000
Duration
4 years
Topic
IT services: consulting, software development, Internet and support
Published
26 October 2026

Tender description

his contract will provide support, continual enhancement, observability and monitoring capabilities for The IT Operations Centre (ITOC). ITOC supports the delivery of key NHSE outcomes related to Live Services, Build, Delivery, analysis, development, Digital Onboarding Services, Strategic Operational Services Design and New commissioning Work Implementation, underpinning the stability and reliability of NHS national digital services.

Timeline

  1. Completed: Award published26 October 2026
    Current notice
  2. Next: Award date1 January 2027in 2 months
  3. Upcoming: Contract expiry date31 December 2030

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Much of this procurement flows through framework agreements and the Crown Commercial Service. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

Clinical services are commissioned directly or through the Provider Selection Regime.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

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Decision makers

Connect with the people behind this procurement.

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