Awarded contract

Electronic Document and Records Management System Renewal

Details

Supplier(s)
MIZAIC LTD
Value
£1,332,653
Topic
Software package and information systems
Published
28 October 2026

Tender description

Hywel Dda University Health Board’s (HDUHB) Digital Directorate have awarded a contract to replace their current Electronic Document and Records Management System (EDRMS). The EDRMS is an essential system housing clinical patient records, some of which are exclusively stored within this system, and are not accessible through other platforms or physical records, which may have been destroyed as part of the digitisation process. As a result, continued access to this system is essential for safe, effective clinical care. The system is used to store and manage patient records, whilst supporting a wider strategic programme of digitalisation of the Health Board’s documentation and becoming a paper light organisation. This requirement is vital for ensuring that information and data follow the patient in their journey within NHS Wales as smoothly as possible, and that continuity of care is maintained. Any interruption or loss of access would present significant clinical, operational and legal risks. Lot 1: Hywel Dda University Health Board’s (HDUHB) Digital Directorate have awarded a contract to replace their current Electronic Document and Records Management System (EDRMS). The EDRMS is an essential system housing clinical patient records, some of which are exclusively stored within this system, and are not accessible through other platforms or physical records, which may have been destroyed as part of the digitisation process. As a result, continued access to this system is essential for safe, effective clinical care. The system is used to store and manage patient records, whilst supporting a wider strategic programme of digitalisation of the Health Board’s documentation and becoming a paper light organisation. This requirement is vital for ensuring that information and data follow the patient in their journey within NHS Wales as smoothly as possible, and that continuity of care is maintained. Any interruption or loss of access would present significant clinical, operational and legal risks.

Timeline

  1. Completed: Award date29 September 2026
  2. Completed: Award published28 October 2026
    Current notice

About the buyer

Hywel Dda University Health Board is one of seven health boards in Wales, and buys as a healthcare organisation through NHS Wales Shared Services Partnership. Its procurement has been handled by NWSSP Procurement Services since April 2011. A local frontline procurement team sits inside the health board to support day to day buying.

Over the past 5 years, most of Hywel Dda University Health Board's contract awards have been in repair and maintenance, software and information systems and architectural and engineering services.

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