Awarded contract

2627 DS008 Cloud Contact Centre

Details

Value
£1,868,702.64
Topic
Communication and multimedia software package
Published
30 October 2026

Tender description

Procurement of a Cloud Contact Centre solution for NHS Greater Glasgow and Clyde via G-Cloud 14. Lot 1: Procurement of a Cloud Contact Centre solution for NHS Greater Glasgow and Clyde via G-Cloud 14.

Timeline

  1. Completed: Award date28 October 2026
  2. Completed: Award published30 October 2026
    Current notice

About the buyer

NHS Greater Glasgow and Clyde is a Scottish healthcare board with its own Procurement Department. National contracts are used wherever possible, drawn from National Procurement, part of NHS National Services Scotland. Scottish Procurement frameworks and Crown Commercial Service contracts cover much of the rest. Pharmacy, capital planning, eHealth and estates each manage their own specialist procurement.

Over the past 5 years, most of NHS Greater Glasgow and Clyde's contract awards have been in architectural and engineering services, business services and health and social work.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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