Awarded contract

003893 - Online DBS Application Provider

Details

Supplier(s)
North East Regional Employers Organisation
Value
£85,000
Duration
5 months
Topic
Software package and information systems
Published
30 October 2026

Tender description

To directly award to Nereo for the provision of a qualified and experienced Registered Body and service provider to deliver a fully managed online Disclosure and Barring Service (DBS) application solution, whilst a full procurement exercise takes place. The provider will support the end to end processing of DBS checks for (amongst others) employees, volunteers, schools, taxi contractors, and other authorised applicants. The provider will also deliver External Verification Checks for applicants with insufficient identity evidence to satisfy DBS identity checking processes. Please note, this service is in the process of being reprocured and the tender opportunity was advertised on Find a Tender Service and the Open Portal, with the contract to go live from 1st April 2027. This Direct Award is to continue existing arrangements to allow time for a compliant open tender procurement process and sufficient time for contract mobilisation. ## Contract award

Timeline

  1. Completed: Award published30 October 2026
    Current notice
  2. Completed: Award date30 October 2026
  3. Next: Contract expiry date31 March 2027in 5 months

About the buyer

Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.

Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.

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Decision makers

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