Tiger on Demand Call Centre Services
Details
- Supplier(s)
- WeMove Solutions Ltd/Coachscanner
- Value
- £39,950
- Duration
- 10 months
- Topic
- Call centre
- Published
- 22 October 2026
- Source
- uk:find_a_tender
Tender description
Contract with a supplier who will be responsible for managing a call centre for a one-year period starting 1st September 2026 in accordance with the requirements set out in the Services Agreement. The supplier will be directly responsible for delivering against the service requirements which will include providing, operating, monitoring, and maintaining the following service aspects in accordance with standards in this document, with sign off from the CPCA: ● Call centre functions. ● Training operational staff to use the system for delivering DRT bus services. ● Any other relevant functions. ## Contract award
Timeline
- Completed: Award published22 October 2026Current notice
- Completed: Award date22 October 2026
- Next: Contract expiry date31 August 2027in 10 months
About the buyer
Cambridgeshire and Peterborough Combined Authority oversees transport, infrastructure, planning, economic growth, business support and adult education across the region, and procures as a local authority body under a directly elected Mayor. Seven constituent councils, including Cambridge City Council, Cambridgeshire County Council and Peterborough City Council, sit on its board.
Over the past 5 years, most of the Cambridgeshire and Peterborough Combined Authority's contract awards have been in transport services, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@cambridgeshire-and-peterborough-combined-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@cambridgeshire-and-peterborough-combined-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@cambridgeshire-and-peterborough-combined-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@cambridgeshire-and-peterborough-combined-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@cambridgeshire-and-peterborough-combined-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@cambridgeshire-and-peterborough-combined-authority.gov |
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