Awarded contract

COV - Independent Children's Complaints Investigation 2026

Details

Supplier(s)
Value
£602,000
Duration
3 years
Topic
Customer services
Published
22 October 2026

Tender description

Coventry City Council are seeking providers to deliver our Children Complaints service, the providers will support with all stages of our external complaints process. ## Contract award

Timeline

  1. Completed: Award published22 October 2026
    Current notice
  2. Completed: Award date22 October 2026
  3. Next: Contract expiry date15 November 2029in 3 years

About the buyer

Coventry City Council is a local authority serving the city of Coventry, with its own procurement service. The three councils have run this joint tendering system since 2010. That national route has applied since the Procurement Act 2023 took effect in February 2025.

Over the past 5 years, most of Coventry City Council's contract awards have been in IT services, health and social work and construction work.

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Decision makers

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