Contract award for the provision of an e-Procurement tool for the Financial Ombudsman Service
Details
- Supplier(s)
- Bravo Solutions Uk Ltd
- Value
- £165,000
- Duration
- 6 years
- Topic
- Procurement software package
- Published
- 23 October 2026
- Source
- uk:contracts_finder
Tender description
Contract award for the continued provision of the Jaggaer e-Procurement platform, including software licences, hosting, maintenance, upgrades and support services to support the Financial Ombudsman Service's procurement activities. The contract is for a period of 3 years and was directly awarded to Bravo Solutions UK Ltd under the Framework Contract with the reference number RM6285 for the provision of Source to Contract Software - Lot 2 - Specialist Software Solutions
Timeline
- Completed: Award published23 October 2026Current notice
- Next: Award date6 November 2026in 2 weeks
- Upcoming: Contract expiry date5 November 2032
About the buyer
Parliament set up Financial Ombudsman Service in 2001 to investigate complaints about financial businesses. Financial Ombudsman Service buys as a central government body. Framework agreements from the Government Commercial Agency and ESPO offer another route to market. Purchases range from building maintenance to professional consultancy. Suppliers must meet its security, data processing and equality standards.
Mini-competitions are run among suppliers on those frameworks.
Over the past 5 years, most of Financial Ombudsman Service's contract awards have been in IT services, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@financial-ombudsman-service.gov |
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