Awarded contract

Managed Services for Temporary Agency Resources

Details

Buyer: London Borough of Waltham Forest
Supplier(s): Matrix SCM
Value: £108,000,000
Topic: Recruitment services
Published: 7 October 2026
Source: uk:find_a_tender

Tender description

MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement via the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation (ESPO). The new contract will commence on 1 December 2026 for an initial two-year term, with the option to extend for two further periods of two years each (6 years in total). Lot 1: Direct Award via MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement via the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation (ESPO).

Timeline

Completed: Award published7 October 2026
Current notice
Completed: Award date7 October 2026

About the buyer

London Borough of Waltham Forest is a local authority that sources its quotes and tenders through the ProContract e-tendering system. Registration on this shared London portal is free and gives suppliers access to opportunities from around twenty London boroughs. Contract opportunities are advertised on the London Tenders Portal and on Contracts Finder. Higher-value contracts above the national procurement thresholds also appear on Find a Tender. A dynamic purchasing system is the route for specialist professional services. Purchase orders and invoice payments are handled through the council's Oracle Cloud supplier portal.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of London Borough of Waltham Forest's contract awards have been in health and social work, architectural and engineering services and IT services.

Relevant CPV codes

79600000 · Recruitment services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov
Commercial Director	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov
Procurement Manager	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov
Category Lead	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov
Senior Buyer	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov
Contracts Manager	+44 •••• ••••••	••••••••@london-borough-of-waltham-forest.gov