CPU 8395 Tenant Satisfaction Measures Survey
Details
- Supplier(s)
- Acuity Research & Practice
- Value
- £59,998
- Duration
- 2 years
- Topic
- Customer satisfaction survey
- Published
- 30 September 2026
- Source
- uk:find_a_tender
Tender description
Nottingham City Council (NCC) is seeking to appoint a provider to deliver Tenant Satisfaction Measures (TSM) surveys on behalf of its housing service. ## Contract award
Timeline
- Completed: Award published30 September 2026Current notice
- Completed: Award date30 September 2026
- Next: Contract expiry date9 April 2028in 2 years
About the buyer
Nottingham City Council is a unitary local authority for the city of Nottingham, and organises procurement through category management teams covering people, places and products. Suppliers register on the East Midlands Tenders portal, the e-procurement system used across Nottinghamshire's public bodies, to view and respond to opportunities. Larger contracts also appear on Find a Tender, following the Procurement Act 2023. Framework agreements with Scape, the Eastern Shires Purchasing Organisation and the Crown Commercial Service route much of its procurement. Registered suppliers must also join the Central Digital Platform to bid on invitation to tender exercises.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Nottingham City Council's contract awards have been in construction work, health and social work and transport services.
Relevant CPV codes
- 79342311 · Customer satisfaction survey
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nottingham-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nottingham-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nottingham-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nottingham-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nottingham-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nottingham-city-council.gov |
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