FWK4004 - Independent Complaints and Grievance Scheme (ICGS) Independent Investigators
Details
- Buyer
- House of Commons
- Value
- £2,761,650
- Topic
- Investigation services
- Published
- 21 January 2026
- Source
- uk:find_a_tender
Tender description
The Independent Complaints and Grievance Scheme (ICGS) assesses/carries out investigations into cases of bullying, harassment and sexual misconduct across the Houses of Parliament. The Authority are seeking Independent Investigators to join a framework of suppliers who will be assigned to assess and investigate complaints of misconduct. The framework will run for a maximum of eight years. The Authority will re-open the framework after 2 years and will re-open the framework again in years 4 and 6. The Authority may, in its absolute discretion, reopen the framework every 12 months from year 3. The Open Framework will expire on 28/03/2035. There will be a single Lot on this framework which will cover all areas of investigation. Due to the overlapping nature and skill set required to undertake the services (in the different complaint areas) it was not considered appropriate to separate into lots.
Timeline
- Completed: Pre-tender published21 January 2026Current notice
About the buyer
House of Commons is the elected chamber of the UK Parliament, procuring through the Parliamentary Commercial Department, a shared service for both Houses. Suppliers log into the Atamis portal to see openly advertised tenders. Larger contracts also appear on the Central Digital Platform through the Find a Tender Service. Smaller or less open competitions run through framework agreements, some set up by the department and some by bodies such as the Crown Commercial Service. Upcoming larger procurements are flagged through individual pipeline notices. Purchase orders carry UK Parliament's own standard terms unless different terms have been agreed.
£434bn was the total UK public sector procurement spend in FY 2025/26.
Over the past 5 years, most of House of Commons's contract awards have been in business services, IT services and architectural and engineering services.
Relevant CPV codes
- 79720000 · Investigation services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@house-of-commons.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@house-of-commons.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@house-of-commons.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@house-of-commons.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@house-of-commons.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@house-of-commons.gov |
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