WorkWell Service for NHS Essex ICB
Details
- Supplier(s)
4 suppliers
- Essex Cares Limited (ECL) Trading Limited
- Essex Partnership University NHS Foundation Trust (EPUT)
- Hamelin Trust
- Trust Links Ltd
- Value
- £5,163,142
- Topic
- Community health services
- Published
- 23 September 2026
- Source
- uk:find_a_tender
Tender description
his is a Contract Award Notice (Intention to Award) communicating NHS Mid and South Essex Integrated Care Board 's intention to award a public contract for provision of this 'WorkWell Services as defined by the LOT structure and service specific details outlined in Document 3a and Document 3b Service Specifications. There is one (1) Essex Work and Health Coach Service, with four (4) separate placed-based Work and Health Partnership Services. (the Service). The process will be conducted in accordance with Regulation 11 of the Health Care Services (Provider Selection Regime) Regulations 2023. Lot 1: Essex WorkWell Neighbourhood Work and Health Coach Service Lot 2: Local WorkWell (Work & Health) Partnership - Mid and North Essex (MNE) Lot 3: Local WorkWell (Work & Health) Partnership - West Essex (WE) Lot 4: Local WorkWell (Work & Health) Partnership - South East Essex (SEE) Lot 5: Local WorkWell (Work & Health) Partnership - South West Essex (SWE) The proposed contract duration is from 01/12/2026 to 31/03/2029. Lot LOT 1: LOT 1 Essex WorkWell Neighbourhood Work & Health Coach Service The Authority has undertaken a competitive process under the Health Care Services (Provider Selection Regime) Regulations 2023 (the Regulations) and intends to award the Proposed Contract for a new LOT 1 Essex WorkWell Neighbourhood Work and Health Coach Service o the Preferred Bidder identified through the process, Essex Partnership University Foundation Trust. The successful Provider will deliver specialist employment support across Essex, working collaboratively with Essex ICB, Local WorkWell Partnerships and wider system partners to support people whose health condition or disability affects their ability to remain in work, return to work, or move towards employment. The successful Provider will be responsible for supporting a minimum of 6,620 WorkWell participants across Essex during the period 1 December 2026 to 31 March 2029 and for delivering the associated programme outcomes and performance measures. Volumes will increase incrementally during the mobilisation and early delivery phase. The maximum contract value is £2,611,826. On 30th July 2026 the ICB Board (Decision Maker) approved the WorkWell Services Business Case and recommendation to commence a Competitive Process. On the 20th October 2026, the NHS Essex ICB Executive Committee confirmed approval to proceed towards provider appointment. Attain is conducting this process as agent for and on behalf of the Authority. An assessment process was undertaken against the published award criteria, and in consideration of the five Key Criteria, to award the Proposed Contract based on the Authority’s requirements. The total technical score achievable was 90% and the total commercial score achievable was 10%. The chosen provider submitted a compliant Tender Response, which passed all aspects of the Procurement Specific Questionnaire (basic selection criteria) and Preliminary Questions for LOT 1. The chosen provider went on to achieve the highest Weighted Technical Score (74.16%) for their Technical (Quality) Response, significantly exceeding the 45% Minimum Quality Pass Threshold. Additionally, the chosen provider scored a Commercial Score (9.70%) for their Commercial (Price) Response. The chosen provider achieved a Total Weighted Score of 83.86%, ranking 1st place and achieving the highest overall Total Score (quality & price) out of six compliant bidders. The five Key Criteria were linked to multiple tender questions which were all weighted according to priority and criteria aligned to the question as published within the tender documents, Total Raw Weighting (100%) and Total Quality Weighting (90.00%) PSR Key Criteria 1: Quality and Innovation 27.00% (100%) 24.30% (90.00%) PSR Key Criteria 2: Value 5.00% (100%) 4.50% (90.00%) PSR Key Criteria 3: Integration, Collaboration and Service Sustainability 46.00% (100%) 41.40% (90.00%) PSR Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice 12.00% (100%) 10.80% (90.00%) PSR Key Criteria 5: Social Value 10.00% (100%) 9.00% (90.00%) The Authority maintained a clear Conflict of Interest process governing the Procurement Project Group, which communicated how the Authority would deal with conflicts of interest (COI) during the competitive process with 21 entries. The Authority has recorded and implemented effective mitigations accordingly in each instance, full details of which cannot be detailed here due to the character restrictions within this Notice, but are available to any organisation/party by request from cariad.burgess@attain.co.uk . The standstill period commenced on 30th October 2026 and expires at midnight on 12th November 2026. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. Lot LOT 2: Lot 2: Local WorkWell (Work & Health) Partnership - Mid and North Essex (MNE) The Authority has undertaken a competitive process under the Health Care Services (Provider Selection Regime) Regulations 2023 (the Regulations) and intends to award the Proposed Contract for a new Lot 2: Local WorkWell (Work & Health) Partnership - Mid and North Essex (MNE) to the Preferred Bidder identified through the process, Hamelin Trust. The successful Provider will deliver partnerships will strengthen local work, health and skills systems and ensure that residents can access coordinated and effective support. The successful Provider will act as the lead organisation for the Local WorkWell Partnership and will be responsible for partnership development, local engagement, administration of the Additional Support Fund and continuous improvement of local work and health pathways. The maximum contract value is £928,200. On 30th July 2026 the ICB Board (Decision Maker) approved the WorkWell Services Business Case and recommendation to commence a Competitive Process. On the 20th October 2026, the NHS Essex ICB Executive Committee confirmed approval to proceed towards provider appointment. Attain is conducting this process as agent for and on behalf of the Authority. An assessment process was undertaken against the published award criteria, and in consideration of the five Key Criteria, to award the Proposed Contract based on the Authority’s requirements. The total technical score achievable was 90% and the total commercial score achievable was 10%. The chosen provider submitted a compliant Tender Response, which passed all aspects of the Procurement Specific Questionnaire (basic selection criteria) and Preliminary Questions for LOT 2. The chosen provider went on to achieve the highest Weighted Technical Score (65.25%) for their Technical (Quality) Response, significantly exceeding the 45% Minimum Quality Pass Threshold. Additionally, the chosen provider achieved the Commercial Score of (9.97%) for their Commercial (Price) Response. The chosen provider achieved a Total Weighted Score of 75.22%, ranking 1st place and achieving the highest overall Total Score (quality & price) out of two compliant bidders. The five Key Criteria were linked to multiple tender questions which were all weighted according to priority and criteria aligned to the question as published within the tender documents, Total Raw Weighting (100%) and Total Quality Weighting (90.00%) PSR Key Criteria 1: Quality and Innovation 27.00% (100%) 24.30% (90.00%) PSR Key Criteria 2: Value 5.00% (100%) 4.50% (90.00%) PSR Key Criteria 3: Integration, Collaboration and Service Sustainability 46.00% (100%) 41.40% (90.00%) PSR Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice 12.00% (100%) 10.80% (90.00%) PSR Key Criteria 5: Social Value 10.00% (100%) 9.00% (90.00%) The Authority maintained a clear Conflict of Interest process governing the Procurement Project Group, which communicated how the Authority would deal with conflicts of interest (COI) during the competitive process with 21 entries. The Authority has recorded and implemented effective mitigations accordingly in each instance, full details of which cannot be detailed here due to the character restrictions within this Notice, but are available to any organisation/party by request from cariad.burgess@attain.co.uk . The standstill period commenced on 30th October 2026 and expires at midnight on 12th November 2026. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. Lot LOT 3: Lot 3: Local WorkWell (Work & Health) Partnership – West Essex (WE) The Authority has undertaken a competitive process under the Health Care Services (Provider Selection Regime) Regulations 2023 (the Regulations) and intends to award the Proposed Contract for a new Lot 3: Local WorkWell (Work & Health) Partnership – West Essex (WE) to the Preferred Bidder identified through the process, Essex Cares Limited. The successful Provider will deliver partnerships will strengthen local work, health and skills systems and ensure that residents can access coordinated and effective support. The successful Provider will act as the lead organisation for the Local WorkWell Partnership and will be responsible for partnership development, local engagement, administration of the Additional Support Fund and continuous improvement of local work and health pathways. The maximum contract value is £492,511. On 30th July 2026 the ICB Board (Decision Maker) approved the WorkWell Services Business Case and recommendation to commence a Competitive Process. On the 20th October 2026, the NHS Essex ICB Executive Committee confirmed approval to proceed towards provider appointment. Attain is conducting this process as agent for and on behalf of the Authority. An assessment process was undertaken against the published award criteria, and in consideration of the five Key Criteria, to award the Proposed Contract based on the Authority’s requirements. The total technical score achievable was 90% and the total commercial score achievable was 10%. The chosen provider submitted a compliant Tender Response, which passed all aspects of the Procurement Specific Questionnaire (basic selection criteria) and Preliminary Questions for LOT 2. The chosen provider went on to achieve the highest Weighted Technical Score (61.65%) for their Technical (Quality) Response, significantly exceeding the 45% Minimum Quality Pass Threshold. Additionally, the chosen provider achieved the highest Commercial Score (10.00%) for their Commercial (Price) Response. The chosen provider achieved a Total Weighted Score of 71.65%, ranking 1st place and achieving the highest overall Total Score (quality & price) out of two compliant bidders. The five Key Criteria were linked to multiple tender questions which were all weighted according to priority and criteria aligned to the question as published within the tender documents, Total Raw Weighting (100%) and Total Quality Weighting (90.00%) PSR Key Criteria 1: Quality and Innovation 27.00% (100%) 24.30% (90.00%) PSR Key Criteria 2: Value 5.00% (100%) 4.50% (90.00%) PSR Key Criteria 3: Integration, Collaboration and Service Sustainability 46.00% (100%) 41.40% (90.00%) PSR Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice 12.00% (100%) 10.80% (90.00%) PSR Key Criteria 5: Social Value 10.00% (100%) 9.00% (90.00%) The Authority maintained a clear Conflict of Interest process governing the Procurement Project Group, which communicated how the Authority would deal with conflicts of interest (COI) during the competitive process with 21 entries. The Authority has recorded and implemented effective mitigations accordingly in each instance, full details of which cannot be detailed here due to the character restrictions within this Notice, but are available to any organisation/party by request from cariad.burgess@attain.co.uk . The standstill period commenced on 30th October 2026 and expires at midnight on 12th November 2026. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. Lot LOT 4: Lot 4: Local WorkWell (Work & Health) Partnership – South East Essex (SEE) The Authority has undertaken a competitive process under the Health Care Services (Provider Selection Regime) Regulations 2023 (the Regulations) and intends to award the Proposed Contract for a new Lot 4: Local WorkWell (Work & Health) Partnership – South East Essex (SEE) to the Preferred Bidder identified through the process, Trust Links Limited. The successful Provider will deliver partnerships will strengthen local work, health and skills systems and ensure that residents can access coordinated and effective support. The successful Provider will act as the lead organisation for the Local WorkWell Partnership and will be responsible for partnership development, local engagement, administration of the Additional Support Fund and continuous improvement of local work and health pathways. The maximum contract value is £536,009. On 30th July 2026 the ICB Board (Decision Maker) approved the WorkWell Services Business Case and recommendation to commence a Competitive Process. On the 20th October 2026, the NHS Essex ICB Executive Committee confirmed approval to proceed towards provider appointment. Attain is conducting this process as agent for and on behalf of the Authority. An assessment process was undertaken against the published award criteria, and in consideration of the five Key Criteria, to award the Proposed Contract based on the Authority’s requirements. The total technical score achievable was 90% and the total commercial score achievable was 10%. The chosen provider submitted a compliant Tender Response, which passed all aspects of the Procurement Specific Questionnaire (basic selection criteria) and Preliminary Questions for LOT 2. The chosen provider went on to achieve the highest Weighted Technical Score (61.12%) for their Technical (Quality) Response, significantly exceeding the 45% Minimum Quality Pass Threshold. Additionally, the chosen provider achieved the Commercial Score (9.57%) for their Commercial (Price) Response. The chosen provider achieved a Total Weighted Score of 78.69%, ranking 1st place and achieving the highest overall Total Score (quality & price) out of two compliant bidders. The five Key Criteria were linked to multiple tender questions which were all weighted according to priority and criteria aligned to the question as published within the tender documents, Total Raw Weighting (100%) and Total Quality Weighting (90.00%) PSR Key Criteria 1: Quality and Innovation 27.00% (100%) 24.30% (90.00%) PSR Key Criteria 2: Value 5.00% (100%) 4.50% (90.00%) PSR Key Criteria 3: Integration, Collaboration and Service Sustainability 46.00% (100%) 41.40% (90.00%) PSR Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice 12.00% (100%) 10.80% (90.00%) PSR Key Criteria 5: Social Value 10.00% (100%) 9.00% (90.00%) The Authority maintained a clear Conflict of Interest process governing the Procurement Project Group, which communicated how the Authority would deal with conflicts of interest (COI) during the competitive process with 21 entries. The Authority has recorded and implemented effective mitigations accordingly in each instance, full details of which cannot be detailed here due to the character restrictions within this Notice, but are available to any organisation/party by request from cariad.burgess@attain.co.uk . The standstill period commenced on 30th October 2026 and expires at midnight on 12th November 2026. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. Lot LOT 5: Lot 4: Local WorkWell (Work & Health) Partnership – South West Essex (SWE) The Authority has undertaken a competitive process under the Health Care Services (Provider Selection Regime) Regulations 2023 (the Regulations) and intends to award the Proposed Contract for a new Lot 5: Local WorkWell (Work & Health) Partnership – South West Essex (SEE) to the Preferred Bidder identified through the process, Trust Links Limited. The successful Provider will deliver partnerships will strengthen local work, health and skills systems and ensure that residents can access coordinated and effective support. The successful Provider will act as the lead organisation for the Local WorkWell Partnership and will be responsible for partnership development, local engagement, administration of the Additional Support Fund and continuous improvement of local work and health pathways. The maximum contract value is £594,596. On 30th July 2026 the ICB Board (Decision Maker) approved the WorkWell Services Business Case and recommendation to commence a Competitive Process. On the 20th October 2026, the NHS Essex ICB Executive Committee confirmed approval to proceed towards provider appointment. Attain is conducting this process as agent for and on behalf of the Authority. An assessment process was undertaken against the published award criteria, and in consideration of the five Key Criteria, to award the Proposed Contract based on the Authority’s requirements. The total technical score achievable was 90% and the total commercial score achievable was 10%. The chosen provider submitted a compliant Tender Response, which passed all aspects of the Procurement Specific Questionnaire (basic selection criteria) and Preliminary Questions for LOT 2. The chosen provider went on to achieve the highest Weighted Technical Score (61.12%) for their Technical (Quality) Response, significantly exceeding the 45% Minimum Quality Pass Threshold. Additionally, the chosen provider achieved the Commercial Score (8.57%) for their Commercial (Price) Response. The chosen provider achieved a Total Weighted Score of 77.89%, ranking 1st place and achieving the highest overall Total Score (quality & price) out of three compliant bidders. The five Key Criteria were linked to multiple tender questions which were all weighted according to priority and criteria aligned to the question as published within the tender documents, Total Raw Weighting (100%) and Total Quality Weighting (90.00%) PSR Key Criteria 1: Quality and Innovation 27.00% (100%) 24.30% (90.00%) PSR Key Criteria 2: Value 5.00% (100%) 4.50% (90.00%) PSR Key Criteria 3: Integration, Collaboration and Service Sustainability 46.00% (100%) 41.40% (90.00%) PSR Key Criteria 4: Improving Access, Reducing Health Inequalities and Facilitating Choice 12.00% (100%) 10.80% (90.00%) PSR Key Criteria 5: Social Value 10.00% (100%) 9.00% (90.00%) The Authority maintained a clear Conflict of Interest process governing the Procurement Project Group, which communicated how the Authority would deal with conflicts of interest (COI) during the competitive process with 21 entries. The Authority has recorded and implemented effective mitigations accordingly in each instance, full details of which cannot be detailed here due to the character restrictions within this Notice, but are available to any organisation/party by request from cariad.burgess@attain.co.uk . The standstill period commenced on 30th October 2026 and expires at midnight on 12th November 2026. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
Timeline
- Completed: Award published23 September 2026Current notice
- Completed: Award date20 October 2026
About the buyer
NHS Norfolk and Suffolk Integrated Care Board plans and commissions NHS services across the counties of Norfolk and Suffolk. The board became operational on 1 April 2026, replacing NHS Norfolk and Waveney ICB and NHS Suffolk and North East Essex ICB. The NHS Standard Contract, mandated by NHS England, is used for healthcare services outside primary care.
Over the past 5 years, most of NHS Norfolk and Suffolk Integrated Care Board's contract awards have been in health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-norfolk-and-suffolk-integrated-care-board.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-norfolk-and-suffolk-integrated-care-board.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-norfolk-and-suffolk-integrated-care-board.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-norfolk-and-suffolk-integrated-care-board.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-norfolk-and-suffolk-integrated-care-board.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-norfolk-and-suffolk-integrated-care-board.gov |
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