Awarded contract

HCC- Oct/25 - The Provision of Residential Placements for Children and Young People aged 7 years and Above with Complex Needs across four sites – Brickendon, Cassiobury, Clothall and Melbourn

Details

Supplier(s)
1st Class Support and Housing Ltd, FRONTLINE SOCIAL CARE LTD
Value
£17,206,200
Duration
3 years
Topic
Health and social work services
Published
11 August 2026

Tender description

This is an Award Notice. Hertfordshire County Council went out to procurement for the Provision of Residential Placements for Children and Young People aged 7 years and Above with Complex Needs across four sites – Brickendon, Cassiobury, Clothall and Melbourn. The Council wishes to procure separate ‘Block Contract’ arrangements to provide Ofsted registered residential homes for Children and Young People aged 7 to 18 with complex needs. This will be divided into four Lots . The Council procured this contract using the Open Procedure as defined in the Procurement Act 2023. The Council reserves the right at any time to cease the procurement process and not award a Contract or to award only part of the opportunity described in this notice. If the Council takes up this right, then they will not be responsible for or pay the expenses or losses, which may be incurred by any organisation or tenderer as a result. Lot 2 - Melbourn and Lot 4 - Brickendon have not been awarded. Lot 2 - Melbourn The decision has been made not to proceed with the award of this contract as per section 3.5 of the ITT. This is due to a change in requirement to the original contract that was not known at the time of tender. We appreciate the time and effort put in by tenderers, and understand this will be disappointing, however the Council anticipates re-tendering this alongside an additional property within the next few months. Lot 4 - Brickendon The decision has been made not to proceed with the award of this contract as per section 3.5 of the ITT. This is due to a change in requirement to the original contract that was not known at the time of the tender. We appreciate the time and effort put in by tenderers, and understand this will be disappointing, however the Council intends to re-issue a tender opportunity for this Lot within the next few months. The Council regrets the necessity for this action, but revised requirements are essential in ensuring the delivery of the right outcomes. You will be notified on In-Tend of any future procurement for this service. The Council’s current intention is that a new procurement for the Services may be commenced, once the Council have been able to review and revise the requirements. ## Contract award Title: Lot 1 - Clothall Lots: - Lot 1: Contract for the Provision of Residential Placements for up to Two (2) Children and Young People aged 7 years and Above with Complex Needs – Lot 1 Clothall ## Contract award Title: Lot 3 - Cassiobury Lots: - Lot 3: Contract for the Provision of Residential Placements for up to Three (3) Children and Young People aged 7 years and Above with Complex Needs – Lot 3 Cassiobury ## Contract award Lots: - Lot 2: Contract for the Provision of Residential Placements for up to Four (4) Children and Young People aged 7 years and Above with Complex Needs – Lot 2 Melbourn - Lot 4: Contract for the Provision of Residential Placements for up to Four (4) Children and Young People aged 7 years and Above with Complex Needs – Lot 4 Brickendon

Timeline

  1. Completed: Award date10 August 2026
  2. Completed: Award published11 August 2026
    Current notice
  3. Next: Contract expiry date13 August 2029in 3 years

About the buyer

Hertfordshire County Council is the local authority for Hertfordshire, and buys as a local government organisation. Every tender and quotation is advertised through Supply Hertfordshire, the council's electronic tendering portal. Nine public sector organisations across the county share Supply Hertfordshire as a joint procurement service. Registered suppliers receive automated email alerts when new tenders match their chosen category. Suppliers must also register on the Central Digital Platform to generate a Share Code for above-threshold procurements, a rule in effect since February 2025. Contracts carry the council's own terms and conditions for every goods, services and works purchase.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Hertfordshire County Council's contract awards have been in health and social work, construction work and IT services.

Relevant CPV codes

  • 85000000 · Health and social work services
  • 85300000 · Social work and related services
  • 85310000 · Social work services
  • 85311000 · Social work services with accommodation
  • 85311300 · Welfare services for children and young people

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Decision makers

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