Awarded contract

Older People Day Opportunity Services

Details

Value
£21,488,795.88
Topic
Social work services without accommodation
Published
24 June 2026

Tender description

Westminster City Council and the Royal Borough of Kensington and Chelsea recommissioned older peoples’ day opportunity services across the Bi-Borough area to offer a wide range of flexible services that can adapt to people’s changing needs whilst offering targeted support where required. The procurement was divided into three overarching lots: Community Support, Age Well Centres/Hubs and Day Centres, comprising 12 sub-lots in total. The procurement was run as an open competitive tender under the Light Touch Regime in accordance with the Public Contracts Regulations 2015. Eleven sub-lots are being awarded. Lot 2C is not awarded. Lot 1A: Community Support (Westminster) - Bridging & Befriending Support for isolated older people which will include befriending and linkages to Day Centres Lot 1B: Community Support (Westminster) - Community Dementia Support for those in early to moderate stages of Dementia which will include group activities and 1:1 services. Lot 1C: Community Support (RBo Kensington & Chelsea) - Volunteer delivered & Community Services Supporting quality of life and independence, which will include Information & advice, Travel, escorting, shopping support, Small DIY projects, health promotion and intergenerational events Lot 1D: Community Support (RBo Kensington & Chelsea) - Bridging & Befriending Support for isolated older people which will include befriending and linkages to Day Centres Lot 1E: 1E – Community Support (RBo Kensington & Chelsea) - Community Dementia Support for those in early to moderate stages of Dementia which will include group activities and 1:1 services. Lot 2A: 2A – Community Centres/Hubs (Westminster) - Church Street Centre Hub based activities includes global majority partnerships, physical exercise, knowledge and skills-based activities, social connection Lot 2B: 2B – Community Centres/Hubs (Westminster) - North & South Centre Hub based activities including Physical exercise, knowledge, and skills-based activities, Social connection. Lot 2D: 2D – Community Centres/Hubs (RBo Kensington & Chelsea) - North & South Hub Hub based activities including Physical exercise, knowledge and skills-based activities, Social connection. Lot 3A: 3A – Day Centres (Westminster) - Dementia Day Centre Dementia support including person centred care and physical activities Lot 3B: 3B – Day Centres (Westminster) - Integrated Day Centre & Drop In Older adults and Dementia support including person centred care and Physical activities. Lot 3C: 3C – Day Centres (RBo Kensington & Chelsea) - Integrated Day Centre & Drop In Older adults and Dementia support including person centred care, physical activities, and social connection opportunities.

Timeline

  1. Completed: Award date16 December 2025
  2. Completed: Award published24 June 2026
    Current notice

About the buyer

Westminster City Council is a London local authority that centralised procurement into a dedicated department in 2020. Tenders above a set threshold are advertised on the council's Jaggaer-built portal alongside Find a Tender. Lower-value contracts go through a streamlined request for quote process for smaller suppliers. Larger contracts run through open procedures, restricted tendering, or frameworks and dynamic markets. The council commissions adults' and children's services with the Royal Borough of Kensington and Chelsea under a bi-borough arrangement. A Contract Management Framework, refreshed in November 2023, governs awarded contracts.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Westminster City Council's contract awards have been in health and social work, architectural and engineering services and business services.

Relevant CPV codes

  • 85312000 · Social work services without accommodation

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